PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Windhaven Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Windhaven Insurance

GEICO and Windhaven Insurance Overview

Total reviews 1346 102
Company responses 0 0
Issues resolved 12 1

GEICO and Windhaven Insurance Consumer Ratings

Rank
164 out of 1105 in Insurance category
187 out of 1105 in Insurance category
Customer service
150 in category
84 in category
Product or Service Quality
126 in category
124 in category
Billing Practices
119 in category
122 in category
Reliability
114 in category
138 in category

GEICO and Windhaven Insurance Rating Details

Customer service
1.3 (562 reviews)
1.6 (38 reviews)
Reviewer's quote

...Their customer service agents are clueless and annoying coz they have no idea what they are doing..

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Three months after Windhaven cancelled my policy and mailed me an official notice of cancellation, they came back and took money from my checking account - my bank was able to reverse it, but I had to cancel my Visa debit card in order to prevent them from doing it again, I spent a total of over...

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Product or Service Quality
1.5 (501 reviews)
1.5 (30 reviews)
Reviewer's quote

...I told her I have been paying for this service for and if I had a question about the service she was providing I am going to call my Geico rep..

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...Customer service sucks and the website is a load of crap. They charged me a $10 late fee because i was late making a payment. I have proof i NEVER been late on any payment...

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Billing Practices
1.6 (438 reviews)
1.5 (30 reviews)
Reviewer's quote

Miserable billing practices. They lost track of our last two payments. Bank statements showed that the payments had cleared the bank but GEICO didn't process the payment internally in a timely manner...

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My car was deemed a total loss by Windhaven, accident happen 2-28-2020 no payment made.

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Reliability
1.3 (422 reviews)
1.2 (34 reviews)
Reviewer's quote

Called GEICO, telephone agent will call Blake, to view the pictures and make an estimate. He will contact me when to take to the shop.

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I need a replacement check because its been over 90 days since the check was issue

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GEICO and Windhaven Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
No votes
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Not answering calls
  • Not answer calls
  • Lack of interest in claim response

GEICO and Windhaven Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

All my calls are answered promptly. they answer any questions and the they are very polite and professional. I have auto...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

They are having some issues with their telephone lines(carrier)

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GEICO and Windhaven Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

I recently purchased a car in late February 2015 and through the dealers recommendation added insurance from Windhaven...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

I was involved in a accident,with windhaven insurance customer she ran a stop in hit me.it's been 2 months now to...

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GEICO and Windhaven Insurance Latest Reviews

Recent published reviews
No votes

I have called and spoken to multiple people including corporate employees. Your employee Jacob ID # U19L8P committed...

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No votes

I used to have Windhaven for like 14 years I'm just wondering if I'm owed any money

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No votes

I need to lower my premium. Ive been with gieco for years and ive gotten other quotes that are substantially lower, but...

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1

I need a replacement check because its been over 90 days since the check was issue

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