PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Windhaven Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Windhaven Insurance

GEICO and Windhaven Insurance Overview

Total reviews 1288 102
Company responses 0 0
Issues resolved 11 1

GEICO and Windhaven Insurance Consumer Ratings

Rank
158 out of 1099 in Insurance category
178 out of 1099 in Insurance category
Customer service
152 in category
86 in category
Product or Service Quality
122 in category
117 in category
Billing Practices
118 in category
120 in category
Additional Fees
123 in category
164 in category

GEICO and Windhaven Insurance Rating Details

Customer service
1.3 (531 reviews)
1.6 (38 reviews)
Reviewer's quote

...make an automated phone call, send a text message or eMail about how a payment didnt process and let your policy expire without you knowing! What type of customer service is that? They sent me text messages before about receiving a payment, why not when a payment doesnt process? My card was compromised and the bank sent me a new one and credited me back the fraudulent purchases made by the criminals. Im sure this has happened to other people and...

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Three months after Windhaven cancelled my policy and mailed me an official notice of cancellation, they came back and took money from my checking account - my bank was able to reverse it, but I had to cancel my Visa debit card in order to prevent them from doing it again, I spent a total of over...

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Product or Service Quality
1.4 (478 reviews)
1.5 (30 reviews)
Reviewer's quote

...Avoid geico and auto body and collision or you will be sorry, useless reps, poor repair quality and no follow up by geico..

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Bad service while i paid road side..

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Billing Practices
1.6 (420 reviews)
1.5 (30 reviews)
Reviewer's quote

RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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My car was deemed a total loss by Windhaven, accident happen 2-28-2020 no payment made.

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Additional Fees
1.4 (399 reviews)
1.3 (30 reviews)
Reviewer's quote

Now they start gathering additional information concerning your vehicle or vehicles, then whatever information they have or where they get this information from I do not know, but I am going to look into it. They mention people who use-to live in the house hold over twenty years ago? The question...

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...I've tried 3 different ways to register for an account because of my crazy work hours I'm always to late to pay by phone so I'm getting charged late fees for a day late every month. This just needs to be rectified. It's simple add Texas access or just lose Texas all together...

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GEICO and Windhaven Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
No votes
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Not answering calls
  • Not answer calls
  • Lack of interest in claim response

GEICO and Windhaven Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

All my calls are answered promptly. they answer any questions and the they are very polite and professional. I have auto...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

They are having some issues with their telephone lines(carrier)

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GEICO and Windhaven Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

I recently purchased a car in late February 2015 and through the dealers recommendation added insurance from Windhaven...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

I was involved in a accident,with windhaven insurance customer she ran a stop in hit me.it's been 2 months now to...

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GEICO and Windhaven Insurance Latest Reviews

Recent published reviews
No votes

I enjoy your commercials except for one, it disturbs me to the core, once again a strong black man is being portrayed...

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No votes

I used to have Windhaven for like 14 years I'm just wondering if I'm owed any money

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No votes

I got stuck in your answering service

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1

I need a replacement check because its been over 90 days since the check was issue

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GEICO and Windhaven Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (173 reviews)
  • Geico Claim (152 reviews)
  • Windhaven Insurance Auto Insurance (21 reviews)
  • Windhaven Insurance Auto Claim (16 reviews)
  • Windhaven Insurance Claim (4 reviews)