PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Windhaven Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Windhaven Insurance

GEICO and Windhaven Insurance Overview

Total reviews 1269 115
Company responses 0 0
Issues resolved 11 1

GEICO and Windhaven Insurance Consumer Ratings

Rank
153 out of 1079 in Insurance category
129 out of 1079 in Insurance category
Customer service
147 in category
69 in category
Product or Service Quality
117 in category
85 in category
Billing Practices
118 in category
93 in category
Additional Fees
123 in category
115 in category

GEICO and Windhaven Insurance Rating Details

Customer service
1.3 (521 reviews)
1.8 (42 reviews)
Reviewer's quote

...To get through to a speaking customer service agent has been a nightmare. You both need to change your 800 numbers so that a real person can be reached. I will not recommend Assurant or Geico to anyone for service..

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Three months after Windhaven cancelled my policy and mailed me an official notice of cancellation, they came back and took money from my checking account - my bank was able to reverse it, but I had to cancel my Visa debit card in order to prevent them from doing it again, I spent a total of over...

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Product or Service Quality
1.4 (471 reviews)
1.6 (34 reviews)
Reviewer's quote

...they just assumed he was driving our cars and did an automatic price hike, not covering his car nor giving a quote, To correct the error, we called customer service who was condescending and arrogant,demanding that we send them proof he had another insurance policy. I told them that why did they put someone on our policy that was not authorized, No answer. It was pretty much "take it or leave it"...

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...Customer service sucks and the website is a load of crap. They charged me a $10 late fee because i was late making a payment. I have proof i NEVER been late on any payment...

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Billing Practices
1.6 (411 reviews)
1.7 (34 reviews)
Reviewer's quote

RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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My car was deemed a total loss by Windhaven, accident happen 2-28-2020 no payment made.

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Additional Fees
1.4 (390 reviews)
1.5 (34 reviews)
Reviewer's quote

Now they start gathering additional information concerning your vehicle or vehicles, then whatever information they have or where they get this information from I do not know, but I am going to look into it. They mention people who use-to live in the house hold over twenty years ago? The question...

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...I've tried 3 different ways to register for an account because of my crazy work hours I'm always to late to pay by phone so I'm getting charged late fees for a day late every month. This just needs to be rectified. It's simple add Texas access or just lose Texas all together...

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GEICO and Windhaven Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
No votes
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Lack of interest in claim response
  • Everything need to be shut down
  • Accident on sept 01 i left 24 messages but but no response

GEICO and Windhaven Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

I love this service it's so much easier

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

Like really helpful thank you for your help today

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GEICO and Windhaven Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

I recently purchased a car in late February 2015 and through the dealers recommendation added insurance from Windhaven...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

I was involved in a accident,with windhaven insurance customer she ran a stop in hit me.it's been 2 months now to...

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GEICO and Windhaven Insurance Latest Reviews

Recent published reviews
2.3

I have been charged by Geico and Assurant insurance for my monthly renters insurance. I have had to call both companies...

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No votes

I was driving and the right lane when your insured driver came over and hit my car

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3

I've contacted Geico Multiple times requesting a Certificate of insurance.
Every time they send me a binder with my polic...

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1

my name is leonard Cryi was a client of this company one year the agency made me the contract with this company...

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GEICO and Windhaven Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (152 reviews)
  • Windhaven Insurance Auto Insurance (21 reviews)
  • Windhaven Insurance Auto Claim (16 reviews)
  • Windhaven Insurance Customer Care (16 reviews)