PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Windhaven Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Windhaven Insurance

GEICO and Windhaven Insurance Overview

Total reviews
1205
108
Company responses
0
0
Issues resolved
8
0

GEICO was first mentioned on PissedConsumer on Jan 14, 2008 and since then this brand received 1205 reviews. It is 1097 reviews more than Windhaven Insurance received since Jun 12, 2015.

GEICO and Windhaven Insurance Consumer Ratings

Rank
147 out of 1479 in Insurance category
118 out of 1479 in Insurance category
Customer service
136 in category
62 in category
Product or Service Quality
114 in category
83 in category
Staff
144 in category
92 in category

According to consumer ratings and reviews, Windhaven Insurance ranks 29 points higher in the Insurance category than GEICO. People gave GEICO 1.3 stars for Customer service criterion in Insurance category and it is 316 points higher than the worst rated brand in this category. At the same time, Windhaven Insurance was rated 1.8 stars for Customer service criterion in this category and it is 390 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Windhaven Insurance has a higher rating than GEICO. Regarding Staff criterion, consumers gave GEICO 1.4 stars and it is 68% greater than other in category. Windhaven Insurance however was rated 1.7 stars and it is 80% greater than other in category.

GEICO and Windhaven Insurance Rating Details

Customer service
1.3 (493 reviews)
1.8 (41 reviews)
Reviewer's quote

customer service suck! called 3 times to get a form. the first time they told me that they will email it within 30 minutes. 3 hours later they said that I will get it within 5 minutes and an hour later they held me on the line for 45min and disconnected me when I asked to speak with a manager..

PissedConsumer1743393

Three months after Windhaven cancelled my policy and mailed me an official notice of cancellation, they came back and took money from my checking account - my bank was able to reverse it, but I had to cancel my Visa debit card in order to prevent them from doing it again, I spent a total of over...

Joanne R
Product or Service Quality
1.4 (449 reviews)
1.6 (34 reviews)
Reviewer's quote

...Avoid geico and auto body and collision or you will be sorry, useless reps, poor repair quality and no follow up by geico..

never51

Bad service while i paid road side..

PissedConsumer1704555
Staff
1.4 (433 reviews)
1.7 (38 reviews)
Reviewer's quote

...Called them today and staff indicated that she would note my concern..

Sandra J

I was not able to make a payment through the work week because of working late.Having availability for payment on the weekends would be convenient and appreciated.

Marnette

GEICO and Windhaven Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Premium prices
No votes
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Lack of interest in claim response
  • Everything need to be shut down
  • Accident on sept 01 i left 24 messages but but no response

GEICO and Windhaven Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

5

I love this service it's so much easier

GEICO and Windhaven Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

1

I recently purchased a car in late February 2015 and through the dealers recommendation added insurance from Windhaven...

GEICO and Windhaven Insurance Latest Reviews

Recent published reviews
1.2

Ive been with Geico supposedly for a total of 3 years. But this company that is saying they are Geico is overcharging...

Read all 1205 reviews

Need insurance for my car

Read all 108 reviews

GEICO and Windhaven Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (368 reviews)
  • Geico Auto Claim (168 reviews)
  • Geico Claim (148 reviews)
  • Windhaven Insurance Auto Insurance (24 reviews)
  • Windhaven Insurance Customer Care (17 reviews)
  • Windhaven Insurance Auto Claim (16 reviews)