Start a new comparison
USAA
GEICO

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

USAA

USAA

1.6
  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1367 TOTAL REVIEWS
Rank
223 out of 2588
in Financial Services category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    405
  • SUCCESSFUL
    4%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    46%
Top Products and Services
1.5
217 reviews
1.7
116 reviews
1.3
103 reviews
GEICO

GEICO

1.5
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1184 TOTAL REVIEWS
Rank
143 out of 1853
in Insurance category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    77
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    02:59
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
364 reviews
1.5
166 reviews
1.7
148 reviews

How would you compare USAA vs GEICO?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Pilote7102
#1323606

Many years ago, GEICO made the same "mistake" (probably out of necessity $$$-wise) to leave their core group (government employees only - that is what GE means) of more stable, honest, etc. subscribers and, at the time, went through the same "STUFF" USAA is suffering right now. You open it up to everyone and use contractors instead of employees who feel a connection to members and you get the mess that is going to eventually lose USAA many of their longtime members.

Top Rated USAA Reviews

Show more

Top Rated GEICO Reviews

Show more