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Usaa

1.6
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1130 TOTAL REVIEWS
Rank
102 out of 1193
in Loans and Mortgages category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    02:32
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
160 reviews
1.5
80 reviews
1.2
72 reviews

GEICO

1.4
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1052 TOTAL REVIEWS
Rank
155 out of 1293
in Insurance category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    52
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    02:52
  • ISSUES RESOLVED
    29%
Top Products and Services
1.5
291 reviews
1.7
142 reviews
1.5
131 reviews

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Pilote7102
#1323606

Many years ago, GEICO made the same "mistake" (probably out of necessity $$$-wise) to leave their core group (government employees only - that is what GE means) of more stable, honest, etc. subscribers and, at the time, went through the same "STUFF" USAA is suffering right now. You open it up to everyone and use contractors instead of employees who feel a connection to members and you get the mess that is going to eventually lose USAA many of their longtime members.

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