Geico vs USAA

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Geico

Insurance
  • 4 ISSUES RESOLVED
  • 735 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Website
Reliability
  • Price 9
  • Horribble 4
  • Nothing rip off 3
  • Website 3
  • Premium prices 3

Customers don't like

  • Inability to resolve issues19
  • Customer service18
  • Poor treatment of customers13
  • Denial of claims10
  • Poor knowledge8

Products by Geico

No items

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 877 TOTAL REVIEWS
  • $3.4M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.7
Customer service
Staff
Billing Practices
Website
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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