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Geico

Insurance
  • 7 ISSUES RESOLVED
  • 789 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Website
Reliability
  • Price 9
  • Horribble 6
  • Nothing rip off 3
  • Website 3
  • Premium prices 3

Customers don't like

  • Customer service19
  • Inability to resolve issues19
  • Poor treatment of customers13
  • Denial of claims11
  • Poor knowledge8
Delete
  • 2 ISSUES RESOLVED
  • 491 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
1.4
Customer service
Staff
Billing Practices
Website
Reliability
  • One rep did try to help me 5
  • Not much 4
  • Premiums ok 4
  • Medical claims are processed easily 3
  • Prices on marketplace 2

Customers don't like

  • Being lied to15
  • Useless customer service13
  • Customer service11
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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