PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
State Farm Insurance

GEICO and State Farm Insurance Overview

Total reviews 1288 1167
Company responses 0 0
Issues resolved 11 8

GEICO and State Farm Insurance Consumer Ratings

Rank
157 out of 1099 in Insurance category
159 out of 1099 in Insurance category
Customer service
151 in category
176 in category
Product or Service Quality
122 in category
125 in category
Billing Practices
117 in category
107 in category
Website
106 in category
119 in category

GEICO and State Farm Insurance Rating Details

Customer service
1.3 (531 reviews)
1.2 (378 reviews)
Reviewer's quote

...Terrible services, disrespectful customer service, they scam you and replace your car parts with trash. Steer away from them..

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...Customer service are quick to reach, but mostly disinterested in being of any assistance. I was given the runaround with various excuses made up on the spot. Stick with a smaller company as this one seems to have confused itself with ATT...

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Product or Service Quality
1.4 (478 reviews)
1.4 (342 reviews)
Reviewer's quote

Once again ive been hit by a geico customer and there horrible costumer service for the victim begins. I followed the protical as directed for the rear end collision of my truck parked infront of my house. Both bumper and rear end damage totalling 2800...

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I'm referred to my agent who should be fired for his stupidity, that can't answer questions about the product he sells and can't get in touch with anyone who can. In looking for new insurance companies I'm finding that I have been over charged by at least 300. 00 on my homeowners policy by pretty...

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Billing Practices
1.6 (420 reviews)
1.6 (291 reviews)
Reviewer's quote

RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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...00 from Kyle Rorke agency for ?????? STOP BILLING ME FOR SOMETHING I DO NOT HAVE!..

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Website
1.9 (407 reviews)
1.8 (286 reviews)
Reviewer's quote

...As a fun fact, I went on their website and got a quote and can you guess what happened? YUP, it was lower than what I'm paying now. Same company, same person, 2 quotes. How is this even legal? Cancelling these *** today..

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But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

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GEICO and State Farm Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Customer service
  • Inability to resolve claim
  • Really bad service

GEICO and State Farm Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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GEICO and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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GEICO and State Farm Insurance Latest Reviews

Recent published reviews
No votes

I enjoy your commercials except for one, it disturbs me to the core, once again a strong black man is being portrayed...

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No votes

Very disappointed in this insurance company. Have had them for almost 10yrs and during this pandemic they decide to...

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No votes

I got stuck in your answering service

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2.2

Have sucked the whole 40 years. One thing consistent, their
only worried about SF. Customer or body shop come after consi...

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GEICO and State Farm Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (173 reviews)
  • Geico Claim (152 reviews)
  • State Farm Insurance Auto Insurance (234 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (104 reviews)