PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
State Farm Insurance

GEICO and State Farm Insurance Overview

Total reviews
1196
1111
Company responses
0
0
Issues resolved
8
8

GEICO was first mentioned on PissedConsumer on Jan 14, 2008 and since then this brand received 1196 reviews. It is 85 reviews more than State Farm Insurance received since Apr 24, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with GEICO customer support team and State Farm Insurance customer service.

GEICO and State Farm Insurance Consumer Ratings

Rank
179 out of 1883 in Insurance category
147 out of 1883 in Insurance category
Customer service
137 in category
153 in category
Product or Service Quality
115 in category
116 in category
Staff
146 in category
136 in category

According to consumer ratings and reviews, State Farm Insurance ranks 32 points higher in the Insurance category than GEICO. People gave GEICO 1.3 stars for Customer service criterion in Insurance category and it is 312 points higher than the worst rated brand in this category. At the same time, State Farm Insurance was rated 1.2 stars for Customer service criterion in this category and it is 296 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that State Farm Insurance has a higher rating than State Farm Insurance. Regarding Staff criterion, consumers gave GEICO 1.4 stars and it is 67% greater than other in category. State Farm Insurance however was rated 1.4 stars and it is 70% greater than other in category.

GEICO and State Farm Insurance Rating Details

Customer service
1.3 (489 reviews)
1.2 (343 reviews)
Reviewer's quote

...Geico has given me the worst customer service experience I’ve had in years..

Cynthia W

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M
Product or Service Quality
1.4 (446 reviews)
1.4 (315 reviews)
Reviewer's quote

...Avoid geico and auto body and collision or you will be sorry, useless reps, poor repair quality and no follow up by geico..

never51

I bought my son a car and added it to my policy. I had a previous accident two years ago and my policy was not effected. The accident was my fault because of a rear end collision. Still my premium did not change. When I added the vehicle I was quoted $280 a month for my son car. Approximately a...

Jeryl
Staff
1.4 (427 reviews)
1.4 (286 reviews)
Reviewer's quote

...Called them today and staff indicated that she would note my concern..

Sandra J

Lynn Bullard and his staff have no integrity & credibility. I filed 2 claims and when I spoke to Bullard's staff they stated they had nothing to with my claims, they just washed their hands & passed on the buck. My vehicle got flooded, water in engine, transmission, axles, break system, water...

Jose B

GEICO and State Farm Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Premium prices
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Customer service
  • Inability to resolve claim
  • Really bad service

GEICO and State Farm Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

GEICO and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

GEICO and State Farm Insurance Latest Reviews

Recent published reviews

I'm cancelling my policy with Geico, the worst company EVER!!!
My daughter was rear ended by a hit-and-run driving, we we...

Read all 1196 reviews
1

They never called me to follow up on a bodily injured claim I asked to speak to the manager from claims dept she told...

Read all 1111 reviews

GEICO and State Farm Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (364 reviews)
  • Geico Auto Claim (167 reviews)
  • Geico Claim (148 reviews)
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (205 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)