PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Insurance and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Progressive Insurance
GEICO

Progressive Insurance and GEICO Overview

Total reviews 1044 1304
Company responses 1 0
Issues resolved 3 11

Progressive Insurance and GEICO Consumer Ratings

Rank
161 out of 998 in Insurance category
160 out of 998 in Insurance category
Customer service
131 in category
152 in category
Product or Service Quality
126 in category
120 in category
Reliability
98 in category
117 in category
Billing Practices
146 in category
120 in category

Progressive Insurance and GEICO Rating Details

Customer service
1.4 (427 reviews)
1.3 (539 reviews)
Reviewer's quote

The customer service is deceptively friendly and cooperative- this lures you into the stupid "snapshot" app that misreports bad driving records. This global pandemic has me working remotely..

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...Horrible customer service and I WILL NEVER DO BUSINESS WITH GEICO FOR ANY REASON...

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Product or Service Quality
1.4 (391 reviews)
1.4 (483 reviews)
Reviewer's quote

WHO SAYS THAT? Honestly progressive, did you just pick up anyone with "customer service" skills? throw them in? b/c he stuttered about 5 times when I asked why they wont take it to another place to have a second opinion. He was rude and made it obvious. Me, being the sarcastic jerk I am- gave it...

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Always good customer service and quick to handle our claims..

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Reliability
1.4 (369 reviews)
1.3 (402 reviews)
Reviewer's quote

The Progressive Insurance Commercials are so aggravating, that i switch channels when they come in. They do not interest me in buying their insurance. they are just stupid and ridiculous. I wish i could find a way to cancel all of them when they come up.

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We had 5 vehicles insured with Geico, in May of 2018 one was damaged by a deer, rather than repair the car, Geico totaled it for $750 still very drivable and safe...So we reduced the coverage to just liability, in December of 2020, I discovered they had been charging us for Comp. coverage on that...

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Billing Practices
1.4 (361 reviews)
1.5 (424 reviews)
Reviewer's quote

The customer service and predatory business practices of this company is abhorrent and I'm making sure to share my experience on every single popular review board I can find. I was seen not as a customer in need of help, but rather as a target to be taken advantage of. This company is utterly...

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RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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Progressive Insurance and GEICO Pros and Cons

Pros
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
  • Price
  • Horribble
  • Good at taking your money
Cons
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

Progressive Insurance and GEICO Most Positive Reviews

Top rated reviews
5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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Progressive Insurance and GEICO Most Critical Reviews

Lowest rated reviews
1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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Progressive Insurance and GEICO Latest Reviews

Recent published reviews
1.9

The customer service is deceptively friendly and cooperative- this lures you into the stupid "snapshot" app that misrepo...

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1.4

We had 5 vehicles insured with Geico, in May of 2018 one was damaged by a deer, rather than repair the car, Geico...

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No votes

Seeing the Motaur commercials make me feel sick. What a statement about the future of the human race. It is grotesque!...

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1.7

Idk why this heading is pissed customer. I was never pissed. I canceled my policy because I found a better rate...

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Progressive Insurance and GEICO Products and Services

Most reviewed product and services
  • Progressive Insurance Auto Insurance (225 reviews)
  • Progressive Insurance Commercial (162 reviews)
  • Progressive Insurance Auto Claim (143 reviews)
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (174 reviews)
  • Geico Claim (152 reviews)