PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Insurance and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Progressive Insurance
GEICO

Progressive Insurance and GEICO Overview

Total reviews 1007 1271
Company responses 1 0
Issues resolved 3 11

Progressive Insurance and GEICO Consumer Ratings

Rank
155 out of 1079 in Insurance category
154 out of 1079 in Insurance category
Customer service
No votes
145 in category
Product or Service Quality
No votes
115 in category
Reliability
No votes
110 in category
Billing Practices
No votes
117 in category

Progressive Insurance and GEICO Rating Details

Customer service
No votes
1.3 (522 reviews)
Reviewer's quote

...Spoke with customer service and they were rude and argumentative, not willing to help at all. Maybe they should think about putting more money into customer service than into their advertising budget..

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...Terrible services, disrespectful customer service, they scam you and replace your car parts with trash. Steer away from them..

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Product or Service Quality
No votes
1.4 (472 reviews)
Reviewer's quote

I told him I was happy to send him the write up from the dealership even though I was there when the service advisor from the dealership spoke to him about the SAME information. He said if he knew what was wrong with it then he could speak with his supervisor and review the claim again. I sent over...

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...To get through to a speaking customer service agent has been a nightmare. You both need to change your 800 numbers so that a real person can be reached. I will not recommend Assurant or Geico to anyone for service..

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Reliability
No votes
1.3 (390 reviews)
Reviewer's quote

Hate all of your commercial. They are downgrading your company. Please STOP. Especially the motor. They really suck

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Company rep stated that if I wasnt enrolled in auto pay that I have to pay two months upfront, I explained to her that I have been a customer over a year, and that the only reason was calling in the payment is because their website was having issues, she said that my next monthly payment is due in...

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Billing Practices
No votes
1.6 (412 reviews)
Reviewer's quote

I paid the poiicy in full for 6 months that progressives billing required 2 days after the policy is paid in full they wanted an additional 54. 00 dollars because of an address change that they already had in previous records via previous corresponding e-mails dated 3/2020 and prior to said date,...

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RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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Progressive Insurance and GEICO Pros and Cons

Pros
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
  • Price
  • Horribble
  • Good at taking your money
Cons
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

Progressive Insurance and GEICO Most Positive Reviews

Top rated reviews
5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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Progressive Insurance and GEICO Most Critical Reviews

Lowest rated reviews
1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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Progressive Insurance and GEICO Latest Reviews

Recent published reviews
1

Hate all of your commercial. They are downgrading your company. Please STOP. Especially the motor. They really suck

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1

Geico is the worst company I have ever experienced. Terrible services, disrespectful customer service, they scam you...

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1

their nasty singing with a bunch of them in a group singing in the commercial drives me up the freaking wall makes me...

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1

Company rep stated that if I wasnt enrolled in auto pay that I have to pay two months upfront, I explained to her that...

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Progressive Insurance and GEICO Products and Services

Most reviewed product and services
  • Progressive Insurance Auto Insurance (224 reviews)
  • Progressive Insurance Commercial (160 reviews)
  • Progressive Insurance Auto Claim (142 reviews)
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (152 reviews)