PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Progressive Insurance

GEICO and Progressive Insurance Overview

Total reviews 1270 1007
Company responses 0 1
Issues resolved 11 3

GEICO and Progressive Insurance Consumer Ratings

Rank
154 out of 1079 in Insurance category
155 out of 1079 in Insurance category
Customer service
146 in category
No votes
Product or Service Quality
116 in category
No votes
Billing Practices
118 in category
No votes
Website
103 in category
No votes

GEICO and Progressive Insurance Rating Details

Customer service
1.3 (521 reviews)
No votes
Reviewer's quote

...To get through to a speaking customer service agent has been a nightmare. You both need to change your 800 numbers so that a real person can be reached. I will not recommend Assurant or Geico to anyone for service..

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...Spoke with customer service and they were rude and argumentative, not willing to help at all. Maybe they should think about putting more money into customer service than into their advertising budget..

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Product or Service Quality
1.4 (471 reviews)
No votes
Reviewer's quote

...they just assumed he was driving our cars and did an automatic price hike, not covering his car nor giving a quote, To correct the error, we called customer service who was condescending and arrogant,demanding that we send them proof he had another insurance policy. I told them that why did they put someone on our policy that was not authorized, No answer. It was pretty much "take it or leave it"...

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I told him I was happy to send him the write up from the dealership even though I was there when the service advisor from the dealership spoke to him about the SAME information. He said if he knew what was wrong with it then he could speak with his supervisor and review the claim again. I sent over...

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Billing Practices
1.6 (411 reviews)
No votes
Reviewer's quote

RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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I paid the poiicy in full for 6 months that progressives billing required 2 days after the policy is paid in full they wanted an additional 54. 00 dollars because of an address change that they already had in previous records via previous corresponding e-mails dated 3/2020 and prior to said date,...

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Website
1.9 (400 reviews)
No votes
Reviewer's quote

...As a fun fact, I went on their website and got a quote and can you guess what happened? YUP, it was lower than what I'm paying now. Same company, same person, 2 quotes. How is this even legal? Cancelling these *** today..

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ALL from your website thinking how wonderful to bundle everything but now on my auto renewal I'm uprated to $200 because in CA it has to be underwritten by you specifically. How does your customer have control over this if they are writing it through YOU, YOUR website!! And it has to be another...

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GEICO and Progressive Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

GEICO and Progressive Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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GEICO and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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GEICO and Progressive Insurance Latest Reviews

Recent published reviews
1

Company rep stated that if I wasnt enrolled in auto pay that I have to pay two months upfront, I explained to her that...

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1

Hate all of your commercial. They are downgrading your company. Please STOP. Especially the motor. They really suck

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2.3

I have been charged by Geico and Assurant insurance for my monthly renters insurance. I have had to call both companies...

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1

their nasty singing with a bunch of them in a group singing in the commercial drives me up the freaking wall makes me...

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GEICO and Progressive Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (152 reviews)
  • Progressive Insurance Auto Insurance (224 reviews)
  • Progressive Insurance Commercial (160 reviews)
  • Progressive Insurance Auto Claim (142 reviews)