PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Progressive Insurance

GEICO and Progressive Insurance Overview

Total reviews 1304 1043
Company responses 0 1
Issues resolved 11 3

GEICO and Progressive Insurance Consumer Ratings

Rank
160 out of 997 in Insurance category
161 out of 997 in Insurance category
Customer service
151 in category
133 in category
Product or Service Quality
119 in category
127 in category
Billing Practices
118 in category
144 in category
Website
107 in category
130 in category

GEICO and Progressive Insurance Rating Details

Customer service
1.3 (539 reviews)
1.4 (426 reviews)
Reviewer's quote

...Horrible customer service and I WILL NEVER DO BUSINESS WITH GEICO FOR ANY REASON...

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...Customer service sucks, and I am switching as soon as possible. `..

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Product or Service Quality
1.4 (483 reviews)
1.4 (390 reviews)
Reviewer's quote

Always good customer service and quick to handle our claims..

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The customer service and predatory business practices of this company is abhorrent and I'm making sure to share my experience on every single popular review board I can find. I was seen not as a customer in need of help, but rather as a target to be taken advantage of. This company is utterly...

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Billing Practices
1.5 (424 reviews)
1.4 (360 reviews)
Reviewer's quote

RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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I paid the poiicy in full for 6 months that progressives billing required 2 days after the policy is paid in full they wanted an additional 54. 00 dollars because of an address change that they already had in previous records via previous corresponding e-mails dated 3/2020 and prior to said date,...

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Website
1.9 (413 reviews)
1.8 (352 reviews)
Reviewer's quote

...we canceled our policy, and went with a different carrier, Geico has reinstated the policy twice, and billed me (twice) when you call, it says to go to the website, when you go to the website, it says to...

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ALL from your website thinking how wonderful to bundle everything but now on my auto renewal I'm uprated to $200 because in CA it has to be underwritten by you specifically. How does your customer have control over this if they are writing it through YOU, YOUR website!! And it has to be another...

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GEICO and Progressive Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

GEICO and Progressive Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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GEICO and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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GEICO and Progressive Insurance Latest Reviews

Recent published reviews
1.4

We had 5 vehicles insured with Geico, in May of 2018 one was damaged by a deer, rather than repair the car, Geico...

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No votes

Seeing the Motaur commercials make me feel sick. What a statement about the future of the human race. It is grotesque!...

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1.7

Idk why this heading is pissed customer. I was never pissed. I canceled my policy because I found a better rate...

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No votes

This commercial is so offensive. It is SO stupid I turn it off every time it comes on TV. Most of the others are OK...

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GEICO and Progressive Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (174 reviews)
  • Geico Claim (152 reviews)
  • Progressive Insurance Auto Insurance (225 reviews)
  • Progressive Insurance Commercial (162 reviews)
  • Progressive Insurance Auto Claim (143 reviews)