PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GEICO and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GEICO
Progressive Insurance

GEICO and Progressive Insurance Overview

Total reviews
1243
972
Company responses
0
1
Issues resolved
9
3

GEICO and Progressive Insurance Consumer Ratings

Rank
153 out of 1053 in Insurance category
154 out of 1053 in Insurance category
Customer service
145 in category
125 in category
Product or Service Quality
116 in category
118 in category
Billing Practices
114 in category
137 in category
Website
104 in category
129 in category

GEICO and Progressive Insurance Rating Details

Customer service
1.3 (508 reviews)
1.4 (394 reviews)
Reviewer's quote

...make an automated phone call, send a text message or eMail about how a payment didnt process and let your policy expire without you knowing! What type of customer service is that? They sent me text messages before about receiving a payment, why not when a payment doesnt process? My card was compromised and the bank sent me a new one and credited me back the fraudulent purchases made by the criminals. Im sure this has happened to other people and...

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...What happened when I really needed - HORRIBLE Customer Service (ANTOIYA BENTON), no communication and NO RESOLUTION after hours and hours on phone and chat lines. Switching to Geico ASAP..

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Product or Service Quality
1.4 (461 reviews)
1.4 (361 reviews)
Reviewer's quote

...Avoid geico and auto body and collision or you will be sorry, useless reps, poor repair quality and no follow up by geico..

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...Would never buy insurance from a company that shows such poor judgement in presenting the product. Apparently you've chosen to ignore all the negative reviews -not smart..

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Billing Practices
1.6 (399 reviews)
1.5 (337 reviews)
Reviewer's quote

RUN as FAST as YOU CAN FROM GEICO----UNFAIR and DECEPTIVE TRADE PRACTICES!!!!!!---NASTY LOW CLASS PEOPLE (probably live in the hood)--never made a dime in their life---LIVE OFF OF OTHERS--To STUPID TO WORK FOR THEMSELVES!

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...Their practices are deceiving and unethical..

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Website
1.9 (386 reviews)
1.8 (329 reviews)
Reviewer's quote

...As a fun fact, I went on their website and got a quote and can you guess what happened? YUP, it was lower than what I'm paying now. Same company, same person, 2 quotes. How is this even legal? Cancelling these *** today..

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ALL from your website thinking how wonderful to bundle everything but now on my auto renewal I'm uprated to $200 because in CA it has to be underwritten by you specifically. How does your customer have control over this if they are writing it through YOU, YOUR website!! And it has to be another...

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GEICO and Progressive Insurance Pros and Cons

Pros
  • Price
  • Horribble
  • Good at taking your money
  • To angry to answer this
  • Simple to join
  • All cons
Cons
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

GEICO and Progressive Insurance Most Positive Reviews

Top rated reviews
5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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GEICO and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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GEICO and Progressive Insurance Latest Reviews

Recent published reviews
No votes

Called Geico to have car towed tow truck arrived said he had wrong truck called Geico said they would call after 3rd...

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1

You need to eliminate the Mara character from your commercials.
She is everything I hope your company isn't---- rude, obn...

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1

I haven't worked in 3 months. I'm behind on all my bills ai can't work can't go outside and can't have a life. Violence...

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4.7

Thanks for all your help happy like always

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GEICO and Progressive Insurance Products and Services

Most reviewed product and services
  • Geico Auto Insurance (372 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (151 reviews)
  • Progressive Insurance Auto Insurance (222 reviews)
  • Progressive Insurance Commercial (153 reviews)
  • Progressive Insurance Auto Claim (139 reviews)