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Geico

Insurance
  • 5 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Website
Reliability
  • Price 9
  • Horribble 5
  • Insurance 3
  • Website 3
  • That i have the chance to trash their company 2

Customers don't like

  • Customer service19
  • Inability to resolve issues19
  • Poor treatment of customers13
  • Denial of claims10
  • Poor knowledge8
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1196 TOTAL REVIEWS
  • $9.5M CLAIMED LOSSES
  • $32.8K AVERAGE LOSS
1.3
Customer service
Staff
Billing Practices
Website
Reliability
  • One person that tried to help me 3
  • Customer care rep took care of problem on first call 1
  • Zero 1
  • Did a great job 1

Customers don't like

  • Absolutely no customer service31
  • Lack of follow up23
  • No clear answers17
  • Lost paperwork11
  • Lies6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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