PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about National General Insurance and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

National General Insurance
GEICO

National General Insurance and GEICO Overview

Total reviews 70 1270
Company responses 0 0
Issues resolved 0 11

National General Insurance and GEICO Consumer Ratings

Rank
273 out of 1079 in Insurance category
154 out of 1079 in Insurance category
Customer service
216 in category
147 in category
Product or Service Quality
161 in category
116 in category
Reliability
145 in category
111 in category
Value for money
185 in category
150 in category

National General Insurance and GEICO Rating Details

Customer service
1.1 (41 reviews)
1.3 (521 reviews)
Reviewer's quote

an overall customer service is very lacking...

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...To get through to a speaking customer service agent has been a nightmare. You both need to change your 800 numbers so that a real person can be reached. I will not recommend Assurant or Geico to anyone for service..

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Product or Service Quality
1.3 (38 reviews)
1.4 (471 reviews)
Reviewer's quote

...Their customer service imposes additional, undue stress on people who are already stressed out because of an accident. They want to record your responses to questions about the accident (don't let them because they are completely untrustworthy)..

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...they just assumed he was driving our cars and did an automatic price hike, not covering his car nor giving a quote, To correct the error, we called customer service who was condescending and arrogant,demanding that we send them proof he had another insurance policy. I told them that why did they put someone on our policy that was not authorized, No answer. It was pretty much "take it or leave it"...

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Reliability
1.2 (37 reviews)
1.3 (389 reviews)
Reviewer's quote

THIEVES OVER CHARGED ON PREIMUMS FOR YEARS. HAD PROPERTY INFO INCORRECT THAT COST ME MORE

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Company rep stated that if I wasnt enrolled in auto pay that I have to pay two months upfront, I explained to her that I have been a customer over a year, and that the only reason was calling in the payment is because their website was having issues, she said that my next monthly payment is due in...

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Value for money
1.3 (36 reviews)
1.4 (346 reviews)
Reviewer's quote

...Take your money but won’t fix your *** . kreamer is the agent and she a *** ..

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...I have been in tears over the stress and anxiety of the unprofessionalism of your agents just toying with my money and emotions like this during these hard times. Imagine this situation happening to you while you were make 25% of your normal salary..

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National General Insurance and GEICO Pros and Cons

Pros
  • There are no pros
  • If you want to be lied to
  • Great at convincing the customer to buy insurance
  • Price
  • Horribble
  • Good at taking your money
Cons
  • Bad customer service claims department
  • Bad track record of helping their clients with claims
  • Bad customer relations
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

National General Insurance and GEICO Most Positive Reviews

Top rated reviews
5

I’ve worked in the insurance business for 5 years now and I worked for big companies yet none of them compare to the...

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5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

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3.4

Rude claims adjusters at this Insurance company

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5

I received a registered letter from GEICO that they are cancelling my policy because i have 3 no fault claims in the...

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National General Insurance and GEICO Most Critical Reviews

Lowest rated reviews
1

The insurance was about to expire. They never sent me a renewal letter. I called them to say I went with another...

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1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

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1

I added a vehicle to my policy and asked my agent to let me know before putting on full coverage how much it would be a...

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1

In January my daughter was to get her drivers license coming soon. I called the local Geico office and talked to Lori....

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National General Insurance and GEICO Latest Reviews

Recent published reviews
1

We called and filed a claim the day after our RV had some water damage due to a faulty water heater. It took several...

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1

Company rep stated that if I wasnt enrolled in auto pay that I have to pay two months upfront, I explained to her that...

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1

THIEVES OVER CHARGED ON PREIMUMS FOR YEARS. HAD PROPERTY INFO INCORRECT THAT COST ME MORE

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2.3

I have been charged by Geico and Assurant insurance for my monthly renters insurance. I have had to call both companies...

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National General Insurance and GEICO Products and Services

Most reviewed product and services
  • National General Insurance Auto Claim (16 reviews)
  • National General Insurance Auto Insurance (9 reviews)
  • National General Insurance Claim (8 reviews)
  • Geico Auto Insurance (375 reviews)
  • Geico Auto Claim (172 reviews)
  • Geico Claim (152 reviews)