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GEICO
Metromile

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

GEICO

GEICO

1.5
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1182 TOTAL REVIEWS
Rank
141 out of 1852
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    73
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    02:59
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
364 reviews
1.5
166 reviews
1.7
147 reviews
Metromile

Metromile

2.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 40 TOTAL REVIEWS
Rank
27 out of 1852
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    463
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    03:25
  • ISSUES RESOLVED
    9%
Top Products and Services
2.8
9 reviews
No votes
8 reviews
No votes
1 reviews

How would you compare GEICO vs Metromile?

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Anonymous
#1624440

Seems to me, you're comparing apples and oranges. to be fair, the statistics would make sense if the companies had a similar number of reviews (not a 1037 difference which may also seriously impact the ranking and everything else you're comparing. The only thing THIS would affect, is asking myself why you would offer such skewed information ~ and I don't like my answer.

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