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GEICO

1.4
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1132 TOTAL REVIEWS
Rank
169 out of 1789
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    61
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    02:59
  • ISSUES RESOLVED
    31%
Top Products and Services
1.5
345 reviews
1.5
163 reviews
1.7
145 reviews

Metromile

2.7
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 38 TOTAL REVIEWS
Rank
26 out of 1789
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    446
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:25
  • ISSUES RESOLVED
    9%
Top Products and Services
2.8
8 reviews
No votes
7 reviews
No votes
1 reviews

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Anonymous
#1624440

Seems to me, you're comparing apples and oranges. to be fair, the statistics would make sense if the companies had a similar number of reviews (not a 1037 difference which may also seriously impact the ranking and everything else you're comparing. The only thing THIS would affect, is asking myself why you would offer such skewed information ~ and I don't like my answer.

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