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GEICO

1.4
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1092 TOTAL REVIEWS
Rank
168 out of 1434
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    53
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    29%
Top Products and Services
1.4
330 reviews
1.5
159 reviews
1.7
143 reviews

Metromile

2.9
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 33 TOTAL REVIEWS
Rank
22 out of 1434
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    414
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    03:18
  • ISSUES RESOLVED
    10%
Top Products and Services
2.8
8 reviews
No votes
3 reviews

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Anonymous
#1624440

Seems to me, you're comparing apples and oranges. to be fair, the statistics would make sense if the companies had a similar number of reviews (not a 1037 difference which may also seriously impact the ranking and everything else you're comparing. The only thing THIS would affect, is asking myself why you would offer such skewed information ~ and I don't like my answer.

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