Geico vs Mercury Insurance

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Geico

Insurance
  • 4 ISSUES RESOLVED
  • 736 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Website
Reliability
  • Price 9
  • Horribble 4
  • Nothing rip off 3
  • Website 3
  • Premium prices 3

Customers don't like

  • Inability to resolve issues19
  • Customer service18
  • Poor treatment of customers13
  • Denial of claims10
  • Poor knowledge8

Products by Geico

No items

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  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Staff
Billing Practices
Website
Reliability
  • Price 1

Customers don't like

  • Entire experience2
  • Calls straight to voicemails waiting days to receive call back1
  • I was told you chose your body shop you have to deal with it1
  • Incompetent1
  • Talking with customer with bad and loud manner1

Products by Mercury Insurance

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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