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Goauto Insurance
GEICO

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Goauto Insurance

Goauto Insurance

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 146 TOTAL REVIEWS
Rank
80 out of 1861
in Insurance category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    914
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.8
39 reviews
1.6
17 reviews
2.1
6 reviews
GEICO

GEICO

1.4
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1191 TOTAL REVIEWS
Rank
177 out of 1861
in Insurance category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    83
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    02:59
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
365 reviews
1.5
168 reviews
1.7
148 reviews

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Anonymous
#1602676

Can’t make a payment been trying all day on the phone & online with no luck. Now I will be paying penalties because my car insurance lapses at 12:00.

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