PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Goauto Insurance and GEICO as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Goauto Insurance
GEICO

Goauto Insurance and GEICO Overview

Total reviews
156
1205
Company responses
0
0
Issues resolved
0
8

GEICO was first mentioned on PissedConsumer on Jan 14, 2008 and since then this brand received 1205 reviews. It is 1049 reviews more than Goauto Insurance received since Jun 22, 2011.

Goauto Insurance and GEICO Consumer Ratings

Rank
79 out of 1479 in Insurance category
147 out of 1479 in Insurance category
Customer service
56 in category
136 in category
Price Affordability
83 in category
162 in category
Staff
67 in category
144 in category

According to consumer ratings and reviews, Goauto Insurance ranks 68 points higher in the Insurance category than GEICO. People gave Goauto Insurance 1.8 stars for Customer service criterion in Insurance category and it is 396 points higher than the worst rated brand in this category. At the same time, GEICO was rated 1.3 stars for Customer service criterion in this category and it is 316 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Goauto Insurance has a higher rating than GEICO. Regarding Staff criterion, consumers gave Goauto Insurance 2 stars and it is 85% greater than other in category. GEICO however was rated 1.4 stars and it is 68% greater than other in category.

Goauto Insurance and GEICO Rating Details

Customer service
1.8 (46 reviews)
1.3 (493 reviews)
Reviewer's quote

The lack of your concern and response as a professional insurance adjuster for “GoAuto” is concerning and shows you are not a professional in the customer service industry, as you said in our conversation over the phone. I would highly recommend anyone not deal with Angela Whittke, as she has...

Bryan J

customer service suck! called 3 times to get a form. the first time they told me that they will email it within 30 minutes. 3 hours later they said that I will get it within 5 minutes and an hour later they held me on the line for 45min and disconnected me when I asked to speak with a manager..

PissedConsumer1743393
Price Affordability
2.2 (43 reviews)
1.7 (362 reviews)
Reviewer's quote

I had to call because I was owed a refund..Twice I have called and the lady that answers the phone at the front desk wants to argue with me about what I see on my end..Its seems her stories have holes in them and she is unorganized. Attached is what I saw on my end..And they stated no credit..This...

Treyanna B

...They make it seem that they have a very low price for you by the limited information you provide to them on the internet, they come up with a price. However, please do not fall for this trick. 2...

Eugen S
Staff
2 (40 reviews)
1.4 (433 reviews)
Reviewer's quote

...Thought of poor office staff that I dealt with in the beginning,and it was clear why my payment got lost. Then recieved letter to renew my policy before the time was up...

Mark M

...Called them today and staff indicated that she would note my concern..

Sandra J

Goauto Insurance and GEICO Pros and Cons

Pros
  • Affordable
  • Low cost
  • Price
  • Horribble
  • Premium prices
Cons
  • Way they handle claims
  • Way they hadled the claim
  • Customer service
  • Inability to resolve issues
  • Poor treatment of customers

Goauto Insurance and GEICO Most Positive Reviews

Top rated reviews
5

To go auto is looking into a pass policy I had when my kids where in my household my son is incarcerated and have not...

5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in...

Goauto Insurance and GEICO Most Critical Reviews

Lowest rated reviews
1

Bad Customer Service they canceled my insurance without any notification.

1

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I...

Goauto Insurance and GEICO Latest Reviews

Recent published reviews

The office is closed my payment is due and I cant created a account to pay the bill online

Read all 156 reviews
1.2

Ive been with Geico supposedly for a total of 3 years. But this company that is saying they are Geico is overcharging...

Read all 1205 reviews

Goauto Insurance and GEICO Products and Services

Most reviewed product and services
  • Goauto Insurance Auto Insurance (42 reviews)
  • Goauto Insurance Customer Care (18 reviews)
  • Goauto Insurance Website (6 reviews)
  • Geico Auto Insurance (368 reviews)
  • Geico Auto Claim (168 reviews)
  • Geico Claim (148 reviews)