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GEICO
Goauto Insurance

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

GEICO

GEICO

1.5
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1182 TOTAL REVIEWS
Rank
141 out of 1852
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    71
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    02:59
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
364 reviews
1.5
166 reviews
1.7
147 reviews
Goauto Insurance

Goauto Insurance

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 142 TOTAL REVIEWS
Rank
78 out of 1852
in Insurance category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    885
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    01:29
  • ISSUES RESOLVED
    5%
Top Products and Services
1.8
39 reviews
1.6
17 reviews
2.1
6 reviews

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Anonymous
#1602676

Can’t make a payment been trying all day on the phone & online with no luck. Now I will be paying penalties because my car insurance lapses at 12:00.

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