PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sandlin Custom Homes and Gehan Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sandlin Custom Homes
Gehan Homes

Sandlin Custom Homes and Gehan Homes Overview

Total reviews
25
138
Company responses
0
3
Issues resolved
0
3

Sandlin Custom Homes and Gehan Homes Consumer Ratings

Rank
290 out of 1953 in Construction and Repair category
254 out of 1953 in Construction and Repair category
Customer service
195 in category
187 in category
Price Affordability
289 in category
285 in category
Turnaround Time
197 in category
164 in category
Diversity of Products or Services
243 in category
256 in category

Sandlin Custom Homes and Gehan Homes Rating Details

Customer service
1.5 (10 reviews)
1.6 (58 reviews)
Reviewer's quote

Like a few of the reviews I've read, the sales staff at Sandlin Homes seems to be up to their old tricks of poor business practices and customer service. I have an ongoing issue with Sandlin staff (P. Butler) issuing a refund of earnest money because I didn't use their in-house lender...

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...They will take your money all day long then basically give you low quality products and HORRIBLE customer service..

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Price Affordability
1.8 (10 reviews)
1.8 (44 reviews)
Reviewer's quote

...Especially when we have purchased it for well over market price ($400+). Do not buy from Sandlin. They don’t care about you and will blame everything on you as the owner...

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...I'm a realtor and was told they would take my commission off the sales price. Midstream they changed sales counselirs and the previous one disappeared. Now they are saying that there is no record of that...

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Turnaround Time
1.5 (10 reviews)
1.8 (48 reviews)
Reviewer's quote

...However, once the time came to put in these items, most were the original (non-upgraded) items. But the cost of the upgrades was already rolled into the mortgage. No one told us and we had to realize it on our own just days before closing...

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SAVE YOURSELF & DO NOT BUILD WITH GEHAN HOMES!!!!!! ALL THEY WANT TO DO IS MAKE MONEY, NOT SATISFY THEIR CUSTOMERS!!!! I’m a first time home buyer & was so excited to build my home...

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Diversity of Products or Services
1.9 (10 reviews)
1.7 (42 reviews)
Reviewer's quote

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building superintendent are professional, knowledgeable and always follow up. We’ve lived in multiple states and this is our 8th new home so we had the bar set high and Sandlin Homes exceeded our...

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...I know many of us paid a lot of money for homes and I except our Builder to back their warranty and stand behind their product! I'm in the business and have dealings with many other builders and products. Sadly, I was deceived! ..

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Sandlin Custom Homes and Gehan Homes Pros and Cons

Pros
  • To avoid this builder
  • Sandlin homes are quality built homes
  • Cozy homes
  • Floor plan
  • Location
  • Sales person
Cons
  • Business practice
  • Bad customer service
  • Lousy management of their subs
  • Deceptive practices
  • Quality of work
  • Quality

Sandlin Custom Homes and Gehan Homes Most Positive Reviews

Top rated reviews
4.7

We purchased a Sandlin Home in July 2019 and could not be happier. Both the sales representative and building...

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5

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up...

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No votes
5

I have never been happier with my home building experience! This is the third home my husband and I have built and fell...

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Sandlin Custom Homes and Gehan Homes Most Critical Reviews

Lowest rated reviews
1

EUGENE, A SALES REP FOR THE DALLAS TX AREA PERCEIVED TO BE VERY UNPROFFESSIONAL, SHORT TEMPERED ALONG WITH A HORRIBLE...

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1

I also purchased a gehan model home it was a big mistake on myself and spouse part!!!!!!! We were so excited about...

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1

I have a home built by Sandlin Homes. Unfortunately, I discovered a leak coming from my master bathroom shower floor....

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1

If you are a Realtor, be sure and make sure you have your clients paperwork finalized before sending them to look at...

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Sandlin Custom Homes and Gehan Homes Latest Reviews

Recent published reviews
1.4

Like a few of the reviews I've read, the sales staff at Sandlin Homes seems to be up to their old tricks of poor...

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No votes

Window is defective and will not close.

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1

We bought a new home from Sandlin Homes in 2017. Ever since then there has been nothing but problems- small and big. We...

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1

We were misled when the sales person explained only portion of the contract, we signed the contract late Sunday,...

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Sandlin Custom Homes and Gehan Homes Products and Services

Most reviewed product and services
  • Sandlin Custom Homes House Construction (13 reviews)
  • Sandlin Custom Homes Sales Representative (2 reviews)
  • Sandlin Custom Homes Customer Care (1 review)
  • Gehan Homes House Construction (45 reviews)
  • Gehan Homes Customer Care (7 reviews)
  • Gehan Homes Home Buying (4 reviews)