PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gehan Homes and Meritage Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gehan Homes
Meritage Homes

Gehan Homes and Meritage Homes Overview

Total reviews
142
104
Company responses
3
0
Issues resolved
3
0

Gehan Homes and Meritage Homes Consumer Ratings

Rank
254 out of 1930 in Construction and Repair category
358 out of 1930 in Construction and Repair category
Customer service
193 in category
257 in category
Product or Service Quality
215 in category
276 in category
Reliability
193 in category
235 in category
Turnaround Time
173 in category
206 in category

Gehan Homes and Meritage Homes Rating Details

Customer service
1.6 (61 reviews)
1.1 (74 reviews)
Reviewer's quote

...They will take your money all day long then basically give you low quality products and HORRIBLE customer service..

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It was clear from the beginning that the company is a high volume home builder with little attention to workmanship and no interest in professional customer service. We have had multiple problems with our home since we purchased it including: cheap materials that do not hold up, evidence of poor...

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Product or Service Quality
1.6 (54 reviews)
1.1 (63 reviews)
Reviewer's quote

Gehan will use very cheap quality or low grade material. Its more of profit making company runs based on graphical advertisements to cheat or fool the customer. 1...

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...floor! Septic; multiple replacements on blower, motors, we've been pumped twice, on this system you need three access ports in the ground to be able to service the unit regularly. They actually buried two of them under palm trees. Again, I'm petrified of what's to...

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Reliability
1.4 (51 reviews)
1.1 (65 reviews)
Reviewer's quote

Cracks in the mortar on the rocks on the front of the house. Gehan has made a stab at fixing it but refuse to do the job right. This is 8 houses on the street. Do not buy Gehan. You will be sorry

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I was so excited to finally be able to build a house that I can make a home. I purchase our home and closed Oct 2019. I was late on closing because some of the items were not completed but, I was promised that they would get fixed and I was in a bind so I went ahead and closed. After moving in I...

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Turnaround Time
1.8 (50 reviews)
1.5 (56 reviews)
Reviewer's quote

SAVE YOURSELF & DO NOT BUILD WITH GEHAN HOMES!!!!!! ALL THEY WANT TO DO IS MAKE MONEY, NOT SATISFY THEIR CUSTOMERS!!!! I’m a first time home buyer & was so excited to build my home...

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Every time it rains or I turn on my sprinklers I have standing water that lasts a couple of days. This issue has resulted in my backyard/side yard as breeding grounds for mosquitoes, I’ve been paying pest control to spray my yard on a monthly basis to control the mosquitoes. I have a 6 year old boy...

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Gehan Homes and Meritage Homes Pros and Cons

Pros
  • Floor plan
  • Location
  • Sales person
  • Sales person
  • Nice floor plans
  • Nice looking home
Cons
  • Deceptive practices
  • Quality of work
  • Quality
  • Poor customer service
  • Uncaring attitude and does not take ownership of mistakes
  • Unresponsive staff

Gehan Homes and Meritage Homes Most Positive Reviews

Top rated reviews
5

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up...

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3.1

Heat and Air bout working in one bedroom. Told to close some of the others to push air to bedroom. Oven did not work. Ga...

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5

I have never been happier with my home building experience! This is the third home my husband and I have built and fell...

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No votes

Gehan Homes and Meritage Homes Most Critical Reviews

Lowest rated reviews
1

I also purchased a gehan model home it was a big mistake on myself and spouse part!!!!!!! We were so excited about...

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1

Meritage Homes treats their customers very poorly. Don't even count on getting a different experience with escalating is...

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1

If you are a Realtor, be sure and make sure you have your clients paperwork finalized before sending them to look at...

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1

I have bought a house from Meritage back in 2013 - Brand New ! they have a horrible customer service !
Refused me the b...

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Gehan Homes and Meritage Homes Latest Reviews

Recent published reviews
1.4

Cracks in the mortar on the rocks on the front of the house. Gehan has made a stab at fixing it but refuse to do the...

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1

Wow, where to start, so this review is from the longer term owner perspective. After closing on 2014 on our new home we...

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1

Gehan will use very cheap quality or low grade material. Its more of profit making company runs based on graphical adver...

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1.4

I was so excited to finally be able to build a house that I can make a home. I purchase our home and closed Oct 2019. I...

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Gehan Homes and Meritage Homes Products and Services

Most reviewed product and services
  • Gehan Homes House Construction (46 reviews)
  • Gehan Homes Customer Care (7 reviews)
  • Gehan Homes Home Buying (6 reviews)
  • Meritage Homes House Construction (46 reviews)
  • Meritage Homes Home Buying (10 reviews)
  • Meritage Homes Customer Care (7 reviews)