PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gehan Homes and LGI Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gehan Homes
LGI Homes

Gehan Homes and LGI Homes Overview

Total reviews
135
438
Company responses
3
0
Issues resolved
3
4

LGI Homes was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 438 reviews. It is 303 reviews more than Gehan Homes received since Apr 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gehan Homes customer support team than with LGI Homes customer service.

Gehan Homes and LGI Homes Consumer Ratings

Rank
227 out of 2741 in Construction and Repair category
214 out of 2741 in Construction and Repair category
Customer service
188 in category
175 in category
Product or Service Quality
209 in category
178 in category
Reliability
192 in category
163 in category

According to consumer ratings and reviews, LGI Homes ranks 13 points higher in the Construction and Repair category than Gehan Homes. People gave Gehan Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 536 points higher than the worst rated brand in this category. At the same time, LGI Homes was rated 1.7 stars for Customer service criterion in this category and it is 549 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that LGI Homes has a higher rating than Gehan Homes. Regarding Reliability criterion, consumers gave Gehan Homes 1.4 stars and it is 73% greater than other in category. LGI Homes however was rated 1.7 stars and it is 77% greater than other in category.

Gehan Homes and LGI Homes Rating Details

Customer service
1.6 (56 reviews)
1.7 (184 reviews)
Reviewer's quote

...They will take your money all day long then basically give you low quality products and HORRIBLE customer service..

Kelly J

...Otherwise, stop bragging about LGI great Customer Service. END {{Redacted}} ***..

Leon C
Product or Service Quality
1.6 (52 reviews)
1.9 (151 reviews)
Reviewer's quote

The floors in our gehan house are of the lowest quality possible..

Bryan w

...The secretary told me that she would contact me via email to send me a service request #. That never happened. She never contacted me...

Arria
Reliability
1.4 (49 reviews)
1.7 (147 reviews)
Reviewer's quote

SAVE YOURSELF & DO NOT BUILD WITH GEHAN HOMES!!!!!! ALL THEY WANT TO DO IS MAKE MONEY, NOT SATISFY THEIR CUSTOMERS!!!! I’m a first time home buyer & was so excited to build my home... I had seen all the horrible reviews online but still gave them the benefit of building my home.. I picked out a lot...

Rodney W

I’ve been complaining about the standing water in my yard since I moved in in July. We put down sod because we were told that wouldn’t have the water issue any longer. We’ve had standing water in our back yard for 26 days. The landscaper came in and redirected the water from the side of the house...

PissedConsumer1705121

Gehan Homes and LGI Homes Pros and Cons

Pros
  • Floor plan
  • Location
  • Sales person
  • Location
  • Nice homes
  • Price
Cons
  • Quality of work
  • Deceptive practices
  • Quality
  • Poor customer service
  • Poor service
  • Non caring attitudes

Gehan Homes and LGI Homes Most Positive Reviews

Top rated reviews
5

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up...

5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

Gehan Homes and LGI Homes Most Critical Reviews

Lowest rated reviews
1

I also purchased a gehan model home it was a big mistake on myself and spouse part!!!!!!! We were so excited about...

1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

Gehan Homes and LGI Homes Latest Reviews

Recent published reviews
1

Warranty services is terrible, can’t get anyone to return a call. Appears they are trying to let the 1 year warranty...

Read all 135 reviews

Like I said a drip pan wasn't put so it leaked on the floor which is above my dining room roof ceiling which now needs...

Read all 438 reviews

Gehan Homes and LGI Homes Products and Services

Most reviewed product and services
  • Gehan Homes House Construction (45 reviews)
  • Gehan Homes Customer Care (7 reviews)
  • Gehan Homes Home Buying (4 reviews)
  • Lgi Homes House Construction (78 reviews)
  • Lgi Homes Customer Care (52 reviews)
  • Lgi Homes Home Buying (30 reviews)