PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gehan Homes and LGI Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gehan Homes
LGI Homes

Gehan Homes and LGI Homes Overview

Total reviews 143 454
Company responses 3 0
Issues resolved 3 4

Gehan Homes and LGI Homes Consumer Ratings

Rank
251 out of 1966 in Construction and Repair category
214 out of 1966 in Construction and Repair category
Customer service
193 in category
173 in category
Product or Service Quality
214 in category
182 in category
Reliability
192 in category
168 in category
Turnaround Time
176 in category
153 in category

Gehan Homes and LGI Homes Rating Details

Customer service
1.6 (63 reviews)
1.7 (195 reviews)
Reviewer's quote

...They will take your money all day long then basically give you low quality products and HORRIBLE customer service..

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...They are quick to take your money, tell you what they think you want to hear and their customer service is awful. In a time in our history where we are dealing with something like COVID-19, they could have cared less. This experience has really soured me on home buying...

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Product or Service Quality
1.5 (56 reviews)
1.8 (162 reviews)
Reviewer's quote

My Gehan home has very bad quality and taking way too long to fix the issues after submitted warranty form. Please explain your standard for fireplace, kitchen countertop (should it be one whole marble piece?) Shelves in the closet(some of them are missing); the door gaps for front and back door...

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...ded to send me on a bunny trail!!! The ARROGANCE AND IGNORANCE within the organization is unbelievable!! Finally, I go on their website to fill out a warranty service request and of course the form does not work!! Continual Error Messages!! I contact the Corporate telephone number and leave a message. I also contact an 800# I found ...

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Reliability
1.4 (53 reviews)
1.6 (157 reviews)
Reviewer's quote

Gehan (Kevin Carr) Lied to myself and my 84 year old parents over and over about fixing MAJOR construction issues including framing, (Sheetrock separating from framing), Doors were not plumbed or level wasn't used.. Open by themselves and huge gaps you can see through, Yard had major peeks and...

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My husband and I signed a contract in July 2020, we were given brochures with a house look and a floor plan for 4 different options. Out of these four, we picked the look of the house is clearly in the shades of blue/till/white color. We signed the contract under the assumption that it would be...

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Turnaround Time
1.7 (52 reviews)
2 (130 reviews)
Reviewer's quote

SAVE YOURSELF & DO NOT BUILD WITH GEHAN HOMES!!!!!! ALL THEY WANT TO DO IS MAKE MONEY, NOT SATISFY THEIR CUSTOMERS!!!! I’m a first time home buyer & was so excited to build my home...

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We gave what we thought was sufficient time for Dale to respond to our concerns, but every effort was a struggle. During our walkthrough, Dale said whatever problems were not on our check-off list to just type the problem into the community website, after we talked about the driveway. We informed...

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Gehan Homes and LGI Homes Pros and Cons

Pros
  • Floor plan
  • Location
  • Sales person
  • Location
  • Price
  • Nice homes
Cons
  • Deceptive practices
  • Quality of work
  • Quality
  • Poor customer service
  • Being tricked
  • Poor service

Gehan Homes and LGI Homes Most Positive Reviews

Top rated reviews
5

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up...

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5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

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5

I have never been happier with my home building experience! This is the third home my husband and I have built and fell...

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5

Just brought the Huron in luckey ranch subdivision and from day one everything went smooth price of what I was gonna...

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Gehan Homes and LGI Homes Most Critical Reviews

Lowest rated reviews
1

I also purchased a gehan model home it was a big mistake on myself and spouse part!!!!!!! We were so excited about...

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1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

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1

If you are a Realtor, be sure and make sure you have your clients paperwork finalized before sending them to look at...

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1

I went to view LGI homes at Semaphore Crossing in Rex, GA on 01/04/2015. I was already skeptical after reading a lot...

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Gehan Homes and LGI Homes Latest Reviews

Recent published reviews
1

Gehan (Kevin Carr) Lied to myself and my 84 year old parents over and over about fixing MAJOR construction issues includ...

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1.3

My husband and I signed a contract in July 2020, we were given brochures with a house look and a floor plan for 4...

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1.4

My Gehan home has very bad quality and taking way too long to fix the issues after submitted warranty form. Please...

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1

We were told when we paid a $1000 certified check deposit that if things "didn't work out" that we would get our...

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Gehan Homes and LGI Homes Products and Services

Most reviewed product and services
  • Gehan Homes House Construction (47 reviews)
  • Gehan Homes Customer Care (7 reviews)
  • Gehan Homes Home Buying (6 reviews)
  • Lgi Homes House Construction (81 reviews)
  • Lgi Homes Customer Care (53 reviews)
  • Lgi Homes Home Buying (33 reviews)