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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $69K CLAIMED LOSSES
  • $457 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service13
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 7
  • Previous purchases 2
  • Ease of order 1
  • I did gett he computer i ordered 1
  • I did get the computer i ordered 1

Customers don't like

  • Lack of intelligence4
  • Customer service3
  • Hours of my time3
  • Return policy2
  • So bad so bad so bad2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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