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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $74.4K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service13
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1813 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Concept 32
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results12
  • Customer service7
  • Safety concerns6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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