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Geek Squad

1.5
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 530 TOTAL REVIEWS
Rank
371 out of 2547
in Appliances and Electronics category
Rating Details
Customer service
Warranty
Price Affordability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    148
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    19%
Top Products and Services
1.4
85 reviews
1.2
64 reviews
1.7
52 reviews

Staples

1.8
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 784 TOTAL REVIEWS
Rank
64 out of 452
in Supermarkets and Malls category
Rating Details
Customer service
Warranty
Price Affordability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    19:55
  • ISSUES RESOLVED
    0%
Top Products and Services
2
105 reviews
1.8
51 reviews
2.3
27 reviews

How would you compare Geek Squad vs Staples?

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Anonymous
#1564134

The Geek Squad was at Best Buy. They did not help me.

I got free help from the Windows Help line. A very nice man walked me through my issues and fixed my problem, for free.Geek Squad wanted $199.99 to look into my problem.

Anonymous
#1563507

i bought my laptop from best buy, guaranteed service for 12 months through the geek squad. I had trouble and the GEEK Squad wanted $200 to fix my problem.

I will never buy anything again from Best Buy. Geek Squad is a joke.

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