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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 472 TOTAL REVIEWS
  • $76.5K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • I like the geek squad 2

Customers don't like

  • Customer service14
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • I was scammed4
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 749 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $628 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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