Geek Squad vs Staples
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Geek Squad
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 540 TOTAL REVIEWS
Rank
413 out of 2800
in Appliances and Electronics category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS167
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SUCCESSFUL92%
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AVG CALL DURATION05:19
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ISSUES RESOLVED18%
Top Products and Services
Staples
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 807 TOTAL REVIEWS
Rank
68 out of 575
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL100%
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AVG CALL DURATION19:55
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Geek Squad Reviews
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Geek Squad - Can't install Amazon Dot or Firestick TV
Paid a arm and a leg to have them com to my parents home to set up 2 Amazon Dots and a Amazon Firestick. They took the money from my account before co...
Geek Squad - 7+ hours of a Remote Access to "Tune Up" computer.
For years, I was buying my Dell computers online at Dell.com. But as time went on and the company expanded, I found out that there customer support...
Geek Squad Rip-off
In Agust 2017 I got a virus on my computer. I took it in to the Geek Squad at Best Buy in Columbia, SC. The Squad fixed my phone and when I went to ch...
Geek Squad - Completr protection Lost phone replacement
Lost my samsung gallaxy note 8 on 10-6-18. Reported on 10-9-18 after douting that my phone wont be returned to me. Took forever to replace. Was told t...
Geek Squad - What A Joke
I bought an overrated laptop in February of this year. I was told that I had 24/7 coverage for any issues for a year. My laptop has no sound. When I f...
Geek Squad - Elderly Scamming Squad
They expect me to pay them money after they bugged my computer, violated my trust and lied about what their actual purposes have become. What would...
Geek Squad - WORST EXPERIENCE EVER
I have had the WORST experience with Geek Squad!!! February 27th, 2017 I purchased (IN FULL WITH CASH) Samsung 65in Curve SUHD television from Best Bu...
Geek Squad - Are you joking OR A COMPLETE JOKE?!?!
You Geeks need a lesson in customer service!!! No service, no customers!!! I hope a competitor comes along with a better business model and knocks...
Top Rated Staples Reviews
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BEWARE of SHIPPING via UPS at STAPLES!
Please consider the following a summary of events pertaining to the nature of my complaint in which my relentless digging uncovered possible fraud/the...
Staples - Charged for a fax that did not go thru
On 1/8/2019, I went to Staples at the location of 2957 Festival Way Suite 123, Waldorf, MD 20601. I went to the Copy Center as I needed to fax a docum...
Staples - Watching a company go down the tubes
We have been a customer of staples for many years - both supplies and major printing. We were very pleased with their service until about 2 years ago....
STAPLES NUISANCE POLICY
THE ONLY THING THAT SHOULD BE REQUIRED IS THE PURCHASE RECEIPT !!! I provided the purchase receipt for 9.99 item.
They didn't ask for an ID when making...
They didn't ask for an ID when making...
Staples - Danger noted but dismissed by store, manager ,Mike, and corporate-tried reaching out to member of the board(female)
Heavy stacks of reamed paper (20 lbs each) are used as a WALL ...perhaps as a thief blockade but it is a danger for elderly, kids and customers, in...
Staples - False Courtesy Coupon
My name is Tony Bobet From New York City. I am an regular in this page. This time I am complaint about an Courtney Coupon. Yesterday, I was planning...
Staples - Why do I waste my time
Bought a Seagate 5 TB and it went dead after 2 1/2 months. I took it back to the store today and was not allowed to return it even though it had a...
Why go to Staples for anything ?
It was woefully obvious years ago Staples was
a gang of clueless clowns, when their policy required customers to
enter all the shipping information on t...
a gang of clueless clowns, when their policy required customers to
enter all the shipping information on t...
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How do you compare Geek Squad vs Staples?
The Geek Squad was at Best Buy. They did not help me.
I got free help from the Windows Help line. A very nice man walked me through my issues and fixed my problem, for free.Geek Squad wanted $199.99 to look into my problem.
i bought my laptop from best buy, guaranteed service for 12 months through the geek squad. I had trouble and the GEEK Squad wanted $200 to fix my problem.
I will never buy anything again from Best Buy. Geek Squad is a joke.