Geek Squad vs Staples
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Geek Squad
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 548 TOTAL REVIEWS
Rank
412 out of 2867
in Appliances and Electronics category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS172
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SUCCESSFUL89%
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AVG CALL DURATION05:19
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ISSUES RESOLVED18%
Top Products and Services
Staples
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 807 TOTAL REVIEWS
Rank
71 out of 604
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL100%
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AVG CALL DURATION19:55
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Geek Squad Reviews
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Geek Squad - It has been a month since my washer stoped working and they still told me to wait.
I purchased the bestbuy warranty. The washer/dry I bought for my rental apartment has been broken since May 14. It was scheduled for repair on June...
Geek Squad - Tv repair
I have had Geek Squad out to my home 4 times already due to the sound not working on my 65 inch Sony. The original problem is no audio from the HDMI p...
Don't buy Geek Squad Total Tech Support
I bought the Geek Squad Total Tech Support and after having a very long wait for help the first time and then again a second time I asked to speak...
Geek Squad - Good service
I am surprised that some areas have complaints about Geek Squad. I have used their services for several years both remotely to my computer and in the...
Geek Squad - Can't install Amazon Dot or Firestick TV
Paid a arm and a leg to have them com to my parents home to set up 2 Amazon Dots and a Amazon Firestick. They took the money from my account before co...
Geek Squad - 7+ hours of a Remote Access to "Tune Up" computer.
For years, I was buying my Dell computers online at Dell.com. But as time went on and the company expanded, I found out that there customer support...
Geek Squad Rip-off
In Agust 2017 I got a virus on my computer. I took it in to the Geek Squad at Best Buy in Columbia, SC. The Squad fixed my phone and when I went to ch...
Geek Squad - Completr protection Lost phone replacement
Lost my samsung gallaxy note 8 on 10-6-18. Reported on 10-9-18 after douting that my phone wont be returned to me. Took forever to replace. Was told t...
Top Rated Staples Reviews
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Staples - False Courtesy Coupon
My name is Tony Bobet From New York City. I am an regular in this page. This time I am complaint about an Courtney Coupon. Yesterday, I was planning...
BEWARE of SHIPPING via UPS at STAPLES!
Please consider the following a summary of events pertaining to the nature of my complaint in which my relentless digging uncovered possible fraud/the...
Staples - Charged for a fax that did not go thru
On 1/8/2019, I went to Staples at the location of 2957 Festival Way Suite 123, Waldorf, MD 20601. I went to the Copy Center as I needed to fax a docum...
Staples - Watching a company go down the tubes
We have been a customer of staples for many years - both supplies and major printing. We were very pleased with their service until about 2 years ago....
STAPLES NUISANCE POLICY
THE ONLY THING THAT SHOULD BE REQUIRED IS THE PURCHASE RECEIPT !!! I provided the purchase receipt for 9.99 item.
They didn't ask for an ID when making...
They didn't ask for an ID when making...
Staples - Danger noted but dismissed by store, manager ,Mike, and corporate-tried reaching out to member of the board(female)
Heavy stacks of reamed paper (20 lbs each) are used as a WALL ...perhaps as a thief blockade but it is a danger for elderly, kids and customers, in...
Staples - Why do I waste my time
Bought a Seagate 5 TB and it went dead after 2 1/2 months. I took it back to the store today and was not allowed to return it even though it had a...
Why go to Staples for anything ?
It was woefully obvious years ago Staples was
a gang of clueless clowns, when their policy required customers to
enter all the shipping information on t...
a gang of clueless clowns, when their policy required customers to
enter all the shipping information on t...
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How would you compare Geek Squad vs Staples?
The Geek Squad was at Best Buy. They did not help me.
I got free help from the Windows Help line. A very nice man walked me through my issues and fixed my problem, for free.Geek Squad wanted $199.99 to look into my problem.
i bought my laptop from best buy, guaranteed service for 12 months through the geek squad. I had trouble and the GEEK Squad wanted $200 to fix my problem.
I will never buy anything again from Best Buy. Geek Squad is a joke.