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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 442 TOTAL REVIEWS
  • $69K CLAIMED LOSSES
  • $457 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service9
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
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Rca

Computers
  • 0 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $28.5K CLAIMED LOSSES
  • $537 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When new worked ok 2
  • Good till it stopped working 2
  • Price 2
  • Quality of repair 1
  • Resonable turn around time 1

Customers don't like

  • No replacement5
  • Customer service5
  • Never getting straight answers3
  • Product quality or cus3
  • You dont help anyone and you lie2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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