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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 421 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service15
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8
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Rca

Computers
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $583 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 2
  • Good till it stopped working 2
  • Quality of repair 1
  • When new worked ok 1
  • Resonable turn around time 1

Customers don't like

  • Customer service10
  • No replacement6
  • Never getting straight answers5
  • Product quality or cus4
  • Warranty department4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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