Geek Squad vs Pogo

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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 406 TOTAL REVIEWS
  • $59.5K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service15
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8

Products by Geek Squad

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Pogo

Entertainment
  • 1 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of games 5
  • All the games 3
  • I like playing on pogo 3
  • Large variety of games 3
  • Most of the games 3

Customers don't like

  • Customer service10
  • Lack of customer service10
  • On going problems with games7
  • Support4
  • Sucks3

Products by Pogo

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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