Geek Squad vs Office Max

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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 406 TOTAL REVIEWS
  • $59.5K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service15
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8

Products by Geek Squad

No items

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Office Max

Shopping
  • 0 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $41.3K CLAIMED LOSSES
  • $655 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers

No items

Customers don't like

  • Customer service4
  • Rip their customers off4
  • Failure to honor extended warranty4
  • Lack of concern for the customer4
  • Price gouging2

Products by Office Max

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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