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Geek Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service31
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • I was scammed4
Delete
  • 0 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $82.4K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bullying customer service reps 2
  • Running my computer like it was made in the 80s 1
  • Product 1

Customers don't like

  • Price3
  • Customer service3
  • Customer services2
  • This is like cheating the customer1
  • Talking to overseas reps1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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