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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 431 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $425 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service16
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8
Delete
  • 0 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $79.5K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Scare tactics by norton virur reps4
  • Auto billing3
  • Customer support3
  • Price3
  • Talking to overseas reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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