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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $64K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service8
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
Delete
  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $80.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Price3
  • Customer service2
  • Scare tactics by norton virur reps1
  • Talking to overseas reps1
  • Scare tactics from norton reps1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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