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Geek Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $86.9K CLAIMED LOSSES
  • $497 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 6
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service31
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • Repair bad4
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Newegg

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price of refurbished apple 1
  • Price 1

Customers don't like

  • Customer service16
  • Lack of customer service5
  • Unwillingness to placate a disgruntled customer3
  • Being ripped off3
  • Unfair and heartless2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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