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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 489 TOTAL REVIEWS
  • $81.9K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service29
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • I was scammed4
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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $24.7K CLAIMED LOSSES
  • $386 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price 1
  • Polite representatives 1

Customers don't like

  • Customer service13
  • Lack of customer service4
  • Unwillingness to placate a disgruntled customer2
  • Restrictions on customer service preventing them from helping me2
  • Did not receive the merchandise that i ordered and paid for2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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