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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 4
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service13
  • I was lied to10
  • Bad customer service9
  • Not customer friendly9
  • Service time7
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Nabi

Computers
  • 1 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $223 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Tablet while it worked 3
  • That it was kid friendly 2
  • Interface 1

Customers don't like

  • Watse of money and failed to support their own product10
  • Long wait times on phone8
  • Nabi not working7
  • Support contact is very poor6
  • Poor customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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