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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 422 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service15
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8
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Microcenter

Computers
  • 1 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $532 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 3
  • Micro center products 3
  • Price and selection 2
  • Variety of products 2
  • Product and pricing 2

Customers don't like

  • Customer service15
  • Service5
  • Overall service3
  • Warranty policy3
  • Warranty3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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