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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 442 TOTAL REVIEWS
  • $69K CLAIMED LOSSES
  • $457 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service9
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
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Microcenter

Computers
  • 1 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $48.7K CLAIMED LOSSES
  • $686 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 3
  • Micro center products 3
  • Price and selection 2
  • Variety of products 2
  • Product and pricing 2

Customers don't like

  • Customer service8
  • Manager2
  • Overall service2
  • Service2
  • Warranty policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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