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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 426 TOTAL REVIEWS
  • $61.6K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service16
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8
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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 239 TOTAL REVIEWS
  • $23.9K CLAIMED LOSSES
  • $229 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Polite staff who helped in stage 1 2
  • Charged a lot 1
  • Your product but could not install 1

Customers don't like

  • Take your money from account4
  • Hard to find customer service4
  • Auto-renewal3
  • Thieves3
  • Very slow scans2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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