PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iyogi and Geek Squad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iyogi
Geek Squad

Iyogi and Geek Squad Overview

Total reviews
496
577
Company responses
0
0
Issues resolved
3
2

Geek Squad was first mentioned on PissedConsumer on Mar 18, 2008 and since then this brand received 577 reviews. It is 81 reviews more than Iyogi received since Mar 17, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Iyogi customer support team than with Geek Squad customer service.

Iyogi and Geek Squad Consumer Ratings

Rank
444 out of 2615 in Appliances and Electronics category
409 out of 2615 in Appliances and Electronics category
Customer service
208 in category
239 in category
Website
370 in category
324 in category
Warranty
258 in category
233 in category

According to consumer ratings and reviews, Geek Squad ranks 35 points higher in the Appliances and Electronics category than Iyogi. People gave Iyogi 1.4 stars for Customer service criterion in Appliances and Electronics category and it is 443 points higher than the worst rated brand in this category. At the same time, Geek Squad was rated 1.3 stars for Customer service criterion in this category and it is 412 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Geek Squad has a higher rating than Iyogi. Regarding Warranty criterion, consumers gave Iyogi 1.3 stars and it is 60% greater than other in category. Geek Squad however was rated 1.4 stars and it is 64% greater than other in category.

Iyogi and Geek Squad Rating Details

Customer service
1.4 (105 reviews)
1.3 (234 reviews)
Reviewer's quote

The only good thing I can say about their service is that, when I called customer service to demand a refund of the automatic renewal, I received that. However, the harassing phone calls have not stopped, and it has been at least 2 years since my contract ran out. I have asked that they remove me...

PissedConsumer970853

...Poor customer service. Wouldn’t recommend..

PissedConsumer1677707
Website
1.5 (95 reviews)
1.8 (147 reviews)
Reviewer's quote

org Of course that website is where I got this opportunity to find out there is no billing dept and there will be no refund. They are all crooks! More information regarding this scam includes the misrepresentation of a support person from I-Yogi trying to access my computer simply to inform me I...

Pixie

...ry disc based on the fact that i found out the computer had no disc drive and toshiba number they give doesn't allow you to speak to a human instead refers to website. Due to be having a baby i've been unable to deal with my friends computer so it was a few months until i was able to deal with it. So i had issue with my computer before and ...

PissedConsumer790607
Warranty
1.3 (89 reviews)
1.4 (181 reviews)
Reviewer's quote

...They usually ask for more money saying that my warranty does not cover this service. I think they are just after money and sell bogus services and again I think they put a virus on my computer..

PissedConsumer660796

Bought a Geek squad warranty on a fridge freezer we bought last year. Still 2 years left on the warranty. Last week the fridge stopped working...

Rakesh P

Iyogi and Geek Squad Pros and Cons

Pros
  • I liked them before now no
  • Great help
  • Them before the quality of service cratered
  • No good
  • No means no
  • Wisdom
Cons
  • Customer service
  • Always asking for more money
  • High sales pressure
  • Customer service
  • I was lied to
  • Geeksquad protection plan as they were not honest

Iyogi and Geek Squad Most Positive Reviews

Top rated reviews
5

congratulations you found 300 people that didn't feel good about our Yogi when we have 3 million customers strong good...

5

All dug to pieces with scratches like someone was trying to get in it. all scratched up.something poured behind plastic...

Iyogi and Geek Squad Most Critical Reviews

Lowest rated reviews
1

My wife was trying one of our computers working and somehow got Yogi involved about a year ago. They did get it working...

1

Terrible service and they refuse even a pro- rated refund. Do not waste your money. It would only be fair to provide...

Iyogi and Geek Squad Latest Reviews

Recent published reviews

They called said i needed to pay 299.00 for up coming service. I told them i wanted to cancel, they offered to refund,...

Read all 496 reviews

My TV is out it is a 50 inch Sharp TV I would like to make an appointment for you guys to come out and assist me with...

Read all 577 reviews

Iyogi and Geek Squad Products and Services

Most reviewed product and services
  • Iyogi Technical Support (75 reviews)
  • Iyogi Customer Care (34 reviews)
  • Iyogi Shipping Service (3 reviews)
  • Geek Squad Protection Plan (96 reviews)
  • Geek Squad Repair (69 reviews)
  • Geek Squad Customer Care (56 reviews)