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Geek Squad
Iyogi

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Geek Squad

Geek Squad

1.5
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 563 TOTAL REVIEWS
Rank
396 out of 2885
in Appliances and Electronics category
Rating Details
Customer service
Warranty
Price Affordability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    185
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    05:19
  • ISSUES RESOLVED
    20%
Top Products and Services
1.4
96 reviews
1.4
69 reviews
1.7
54 reviews
Iyogi

Iyogi

1.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 495 TOTAL REVIEWS
Rank
428 out of 2885
in Appliances and Electronics category
Rating Details
Customer service
Warranty
Price Affordability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.1
74 reviews
1.3
33 reviews
1
3 reviews

How would you compare Geek Squad vs Iyogi?

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Anonymous
#1235010

DON'T DO IYOGI UNLESS YOU WANT TO BE HARRASSED FOR LIFE AND HAVE YOUR COMPUTER SEIZED!!!!!!!!!!!!!!!!!!!!

Anonymous
#1186146

In the beginning iYogi was very good. They were helpful, called every now and then to run a computer check.

They were more expensive than Geek Squad but we felt it was worth it. Then they wanted us to purchase another 2 years and were going up on the cost. I fell for it and paid. They quit calling and didn't answer my phone calls!

We had paid over $300.00 for 3 years of service and were getting nothing in return.

I quickly called my bank and filed a dispute, which was thankfully resolved. Geek Squad didn't call when we used them, but they were there if I had any questions.

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