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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 4
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service13
  • I was lied to10
  • Bad customer service9
  • Not customer friendly9
  • Service time7
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Iyogi

Computers
  • 2 ISSUES RESOLVED
  • 436 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $817 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Terrible terrible 7
  • Great help 5
  • Pevious work 4
  • Sucks 3
  • Them before the quality of service cratered 2

Customers don't like

  • Always asking for more money17
  • Always try to sell you something14
  • High sales pressure12
  • Customer service8
  • False advertising8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous Downers Grove, Illinois, United States #1235013
*** no!!!
Anonymous
Anonymous Downers Grove, Illinois, United States #1235010
DON'T DO IYOGI UNLESS YOU WANT TO BE HARRASSED FOR LIFE AND HAVE YOUR COMPUTER SEIZED!!!!!!!!!!!!!!!!!!!!
Anonymous
Anonymous Mobile, Alabama, United States #1186146
In the beginning iYogi was very good. They were helpful, called every now and then to run a computer check. They were more expensive than Geek Squad but we felt it was worth it. Then they wanted us to purchase another 2 years and were going up on the cost. I fell for it and paid. They quit calling and didn't answer my phone calls! We had paid over $300.00 for 3 years of service and were getting nothing in return. I quickly called my bank and filed a dispute, which was thankfully resolved. Geek Squad didn't call when we used them, but they were there if I had any questions.