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Geek Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $85.9K CLAIMED LOSSES
  • $502 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 6
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service31
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • Repair bad4
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Hewlett Packard

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Past sales 3
  • Customer service 3
  • Until today products and services 1
  • Some computers are using less harmful chemicals 1
  • So far 1

Customers don't like

  • Customer service8
  • Products4
  • Being ignored when they find out they are at fault4
  • Time wasted3
  • Manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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