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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 421 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 3
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 1

Customers don't like

  • Customer service15
  • Bad customer service10
  • I was lied to10
  • Not customer friendly9
  • Service time8
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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $802 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Past sales 2
  • Customer service 2
  • So far 1

Customers don't like

  • Customer service6
  • Being ignored when they find out they are at fault5
  • Products4
  • Time wasted4
  • No support for warranty expired products without paying them3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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