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Geek Squad

Computers
  • 2 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $64K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 5
  • No means no 4
  • I like the geek squad 2
  • Wisdom 2
  • When we first joined 2

Customers don't like

  • Customer service8
  • I was lied to6
  • Geek squad maintenance5
  • Geeksquad protection plan as they were not honest5
  • I was scammed4
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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $796 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Past sales 2
  • Customer service 2
  • Printers mehhh 1
  • Some computers are using less harmful chemicals 1
  • So far 1

Customers don't like

  • Customer service4
  • Being ignored when they find out they are at fault3
  • Products3
  • Manager2
  • Time wasted1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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