Wish vs Gearbest: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Wish

2.1

Gearbest

3.3

Wish

Gearbest

Wish and Gearbest Overview

Total reviews

11894

3491

Company responses

Issues resolved

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 11894 reviews. It is 8403 reviews more than Gearbest received since Mar 4, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gearbest customer support team than with Wish customer service.

Wish and Gearbest Consumer Ratings

Rank

44 out of 432 in Auctions and Marketplaces category

37 out of 1145 in Gadgets and Accessories category

Customer service

45 in category

27 in category

Price Affordability

22 in category

48 in category

Website

48 in category

36 in category

Wish and Gearbest Rating Details

Customer service

1.5 (4122 reviews)

3.1 (2449 reviews)

Reviewer's quote

...working and had a refund am told the refund has been processed but I have not seen it on my back statement I have call the bank like I was told to do by the customer service people and they have nothing on there end. I've never had a problem with a refund from you guys and I'm just trying to figure out how to get my refund and I can't talk to anyone by...

Sharee

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S

Price Affordability

3.1 (3787 reviews)

3.9 (2109 reviews)

Reviewer's quote

Price Changes when its in cart be careful slow down and look at the prices there was one item and I put in my cart and it was $5 more than what Was initially posted , thats the fastest way to lose customers ..

PissedConsumer1757547

...any damage good, if you need to send it you will have to pay the transport cost and when broken support will try to reimburse you with less than half the price you...

vitor

Website

2.4 (3747 reviews)

3.6 (2314 reviews)

Reviewer's quote

...I'm sure it Shithead's way of getting around the sanctions imposed on them!! Cheap Bastards!!! OMG!!! They just *** up my whole review!!! They did that *** when I was trying to review them on their own website--kept erasing my *** OMG, BE CAREFUL!!! THEY ARE *** EVIL!!!!!!!!!!!!!!!..

Eilidh

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel

Wish and Gearbest Pros and Cons

Pros

Cheap
Good prices
Cheap stuff

Prices
Price
Customer service

Cons

Poor customer service
Customer service
How i tried contacting them and no response

Horrible customer service
Customer service
Slow shipping

Wish and Gearbest Most Positive Reviews

Top rated reviews

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

Wish and Gearbest Most Critical Reviews

Lowest rated reviews

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

Wish and Gearbest Latest Reviews

Recent published reviews

I have sent countless emails to their Customer Support about my returned goods that I sent back to them just after...

Read all 11894 reviews

When I just called it said bye and nothing else. Im still waiting on a 3D printer and its been a couple of months

Read all 3491 reviews

Wish and Gearbest Products and Services

Most reviewed product and services

Wish Shipping Service (4278 reviews)
Wish Customer Care (1550 reviews)
Wish Account (602 reviews)

Gearbest Shipping Service (798 reviews)
Gearbest Customer Care (482 reviews)
Gearbest Website (157 reviews)

How would you compare Wish vs Gearbest?

Customer service

Product or Service Quality

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Share your opinion

Anonymous Van666 Dec 21, 2018 #1617207

Bueno yo estuve primero con wish y nunca me llegó lo que compraba luego encontré a gearbest y que buena diferencia todo lo que compro me llega y recibo un buen trato yo me quedo con gearbest al 100% , aparte wish ya puso una política mas que la verdad apestan mucho más no te devuelven tu dinero por que ya tuviste muchos reembolsos, si yo pido mis reembolsos es por que no me llega lo que compré no sean ***

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Janelys Janelys Dec 21, 2018 #1617043

Hii

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Gale Gale Apr 11, 2018 #1461312

La verdad wish me dejó un sabor amargo compré 6 cosas y ninguna me llegó, si me dieron el reembolso pero yo prefiero lo que compré por que para eso compras por que quieres tenerlo, también te dicen que aparte del reembolso te puedes quedar con el producto si es que te llega

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