PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
Gearbest

Wish and Gearbest Overview

Total reviews
11894
3491
Company responses
0
0
Issues resolved
43
58

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 11894 reviews. It is 8403 reviews more than Gearbest received since Mar 4, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gearbest customer support team than with Wish customer service.

Wish and Gearbest Consumer Ratings

Rank
44 out of 432 in Auctions and Marketplaces category
37 out of 1145 in Gadgets and Accessories category
Customer service
45 in category
27 in category
Price Affordability
22 in category
48 in category
Website
48 in category
36 in category

Wish and Gearbest Rating Details

Customer service
1.5 (4122 reviews)
3.1 (2449 reviews)
Reviewer's quote

...working and had a refund am told the refund has been processed but I have not seen it on my back statement I have call the bank like I was told to do by the customer service people and they have nothing on there end. I've never had a problem with a refund from you guys and I'm just trying to figure out how to get my refund and I can't talk to anyone by...

Sharee

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S
Price Affordability
3.1 (3787 reviews)
3.9 (2109 reviews)
Reviewer's quote

Price Changes when its in cart be careful slow down and look at the prices there was one item and I put in my cart and it was $5 more than what Was initially posted , thats the fastest way to lose customers ..

PissedConsumer1757547

...any damage good, if you need to send it you will have to pay the transport cost and when broken support will try to reimburse you with less than half the price you...

vitor
Website
2.4 (3747 reviews)
3.6 (2314 reviews)
Reviewer's quote

...I'm sure it Shithead's way of getting around the sanctions imposed on them!! Cheap Bastards!!! OMG!!! They just *** up my whole review!!! They did that *** when I was trying to review them on their own website--kept erasing my *** OMG, BE CAREFUL!!! THEY ARE *** EVIL!!!!!!!!!!!!!!!..

Eilidh

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel

Wish and Gearbest Pros and Cons

Pros
  • Cheap
  • Good prices
  • Cheap stuff
  • Prices
  • Price
  • Customer service
Cons
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response
  • Horrible customer service
  • Customer service
  • Slow shipping

Wish and Gearbest Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

Wish and Gearbest Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

Wish and Gearbest Latest Reviews

Recent published reviews
1

I have sent countless emails to their Customer Support about my returned goods that I sent back to them just after...

Read all 11894 reviews

When I just called it said bye and nothing else. Im still waiting on a 3D printer and its been a couple of months

Read all 3491 reviews

Wish and Gearbest Products and Services

Most reviewed product and services
  • Wish Shipping Service (4278 reviews)
  • Wish Customer Care (1550 reviews)
  • Wish Account (602 reviews)
  • Gearbest Shipping Service (798 reviews)
  • Gearbest Customer Care (482 reviews)
  • Gearbest Website (157 reviews)