PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
2.0
Gearbest
3.3
Wish
Gearbest

Wish and Gearbest Overview

Total reviews 15922 3535
Company responses 0 0
Issues resolved 80 59

Wish and Gearbest Consumer Ratings

Rank
61 out of 333 in Auctions and Marketplaces category
41 out of 805 in Gadgets and Accessories category
Customer service
70 in category
33 in category
Price Affordability
31 in category
50 in category
Website
61 in category
39 in category
Exchange, Refund and Cancellation Policy
45 in category
30 in category

Wish and Gearbest Rating Details

Customer service
1.5 (5565 reviews)
3.1 (2472 reviews)
Reviewer's quote

...Customer service what customer service. I have had 3 orders not show up tracking states returned to vendor do to illegal items contraband with no refund..

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Best Regards Vivian Gearbest Customer Service http://www. gearbest. com/ attachment 1 attachment 2 attachment 3 attachment 4 christopher Davis At 10/13/2020 05:55:21 CSTWhat there Email address or how can I get contact with them C Davis Gearbest Customer Support At 10/15/2020 11:50:59 CST Dear...

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Price Affordability
2.9 (5028 reviews)
3.9 (2134 reviews)
Reviewer's quote

...Immediately I cancelled the order and demanded the money to be returned because of inflated and complete wrong price. You did credit me a part amount but charged me $ 496. 83 for a cancelled order...

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The price was 127. 49 EUR for one piece, and I even paid extra money for DHL faster shippment (shipment within 10-15 days. ) Today is 19/12/2020 and I still dont have my phones even shipped out!! I already contacted the support center and fighting with them every day! They excuse is that the...

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Website
2.2 (5005 reviews)
3.6 (2345 reviews)
Reviewer's quote

This only tells you to go to the website. No human contact..

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Surprisingly Z-Yeuy Store seller has listed the same item still on sale on gearbest website and everyday increasing estimated shipping date by 1-2 days. How can gearbest allow such fraud seller to post his item on their website, until he clears/ship his past order?? He is a fraud seller as my 24th...

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Exchange, Refund and Cancellation Policy
1.7 (4913 reviews)
3.2 (2320 reviews)
Reviewer's quote

...Their argument you got the size that you ordered and therefore no refund. Most companies refund when clothes do not fit as sometimes it happens as sizes from different manufacturers vary..

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that were sent to the shipping address on them, and / government issued ID; 4) I supplied to them: a copy of the declarations page of my homeowner Insurance policy that showed the address, my name, and that it was currently in effect - I also supplied a copy of my Veteran's ID AND the most current...

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Wish and Gearbest Pros and Cons

Pros
  • Cheap
  • Good prices
  • Cheap prices
  • Prices
  • Price
  • Customer service
Cons
  • Poor customer service
  • No customer service
  • No way to contact a live person
  • Horrible customer service
  • Customer care
  • Slow shipping

Wish and Gearbest Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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5

It wouldnt let me order now. I want to order now

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5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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Wish and Gearbest Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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Wish and Gearbest Latest Reviews

Recent published reviews
1

Over $400 worth of item I didnt receive from them. I want my money back or file lawsuit for this company

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1

8 days to ship a 30 dollar vape and to this day it is still in the warehouse.......first and last time I'll be using...

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No votes

I ordered some curly bulk of hair on December 3rd and it January 15th and I'm still waiting for my order. This is...

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1

Somente a PIOR LOJA da GB.
NÃO COMPREM NADA POIS FOGEM SEMPRE À PALAVRA.
2 meses e o item não chega a Portugal, nem querem...

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Wish and Gearbest Products and Services

Most reviewed product and services
  • Wish Shipping Service (4869 reviews)
  • Wish Deal (57 reviews)
  • Wish Advertisement (40 reviews)
  • Gearbest Shipping Service (786 reviews)
  • Gearbest Marketplace (127 reviews)
  • Gearbest Repair (11 reviews)