PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gearbest
Wish

Gearbest and Wish Overview

Total reviews 3520 15471
Company responses 0 0
Issues resolved 59 75

Gearbest and Wish Consumer Ratings

Rank
40 out of 844 in Gadgets and Accessories category
60 out of 344 in Auctions and Marketplaces category
Customer service
No votes
70 in category
Website
No votes
62 in category
Exchange, Refund and Cancellation Policy
No votes
48 in category
Diversity of Products or Services
No votes
67 in category

Gearbest and Wish Rating Details

Customer service
No votes
1.5 (5413 reviews)
Reviewer's quote

...Here it is now going into June I can't get a hold of anybody customer service, no one's answering my emails, and when I try to put a ticket in on the website it doesn't work. The chat feature just tells me to track it..

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WISH IS A COMPANY WITH NO MORAL STANDARDS AND IN ORDER TO BE EMPLOYED THERE, YOU HAVE TO BE A THIEVING TWERP!! I know $14 isn't that much money to some people, so remember that it's about the principle. They claimed to ship my package to the wrong address and the lady I spoke with at "FedEx"...

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Website
No votes
2.3 (4869 reviews)
Reviewer's quote

Surprisingly Z-Yeuy Store seller has listed the same item still on sale on gearbest website and everyday increasing estimated shipping date by 1-2 days. How can gearbest allow such fraud seller to post his item on their website, until he clears/ship his past order?? He is a fraud seller as my 24th...

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Next day my account was blocked and I couldn't get on the website . When I did two days later I had a message saying teepee tent is out of stock I looked for another tent and found the same teepee tent and order it and ordered some items to make the tent a glamtent . throw rug, blanket, mini...

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Exchange, Refund and Cancellation Policy
No votes
1.7 (4781 reviews)
Reviewer's quote

...No order, no refund, no money, no help...

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...I was told that I could not submit for a refund because the order was still being processed after 2 1/2 months of excepting full payment. I have been given a back-and-forth from wish. com and home...

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Diversity of Products or Services
No votes
2.4 (4575 reviews)
Reviewer's quote

...I want President Trump, if he is truthfully upset as I am at cheating Chinese companies, to make it a law that all products on all sites that sell chinese goods, POST the manufacture location for EVERY item! So I can refuse to buy any more junk from those Swindlers from china!..

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...Trying to cancel the order and get my money back I do not want the products. Call me at 816739****..

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Gearbest and Wish Pros and Cons

Pros
  • Prices
  • Price
  • Customer service
  • Cheap
  • Good prices
  • Price
Cons
  • Horrible customer service
  • Customer care
  • Being cheated
  • Poor customer service
  • No way to contact a live person
  • No customer service

Gearbest and Wish Most Positive Reviews

Top rated reviews
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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5

It wouldnt let me order now. I want to order now

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Gearbest and Wish Most Critical Reviews

Lowest rated reviews
1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Gearbest and Wish Latest Reviews

Recent published reviews
No votes

System incorrect also payed 31 pounds or more include VAT

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1

I ordered 4 items and I have only received 3 , and I don't trust this company , I've been told now off plenty people on...

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No votes

My watches that i ordered has not been delivered

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2.3

Please review my previous messages. You have given me no helpful directions for a solution. At one point I had 4800+...

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Gearbest and Wish Products and Services

Most reviewed product and services
  • Gearbest Shipping Service (786 reviews)
  • Gearbest Marketplace (127 reviews)
  • Gearbest Repair (11 reviews)
  • Wish Shipping Service (4836 reviews)
  • Wish Deal (52 reviews)
  • Wish Advertisement (40 reviews)