Gearbest vs Wish: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Start a new comparison

Gearbest

3.3

Wish

2.1

Gearbest

Wish

Gearbest and Wish Overview

Total reviews

3479

10816

Company responses

Issues resolved

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10816 reviews. It is 7337 reviews more than Gearbest received since Mar 4, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gearbest customer support team than with Wish customer service.

Gearbest and Wish Consumer Ratings

Rank

33 out of 1198 in Gadgets and Accessories category

53 out of 470 in Auctions and Marketplaces category

Customer service

26 in category

55 in category

Website

36 in category

54 in category

Exchange, Refund and Cancellation Policy

21 in category

34 in category

Gearbest and Wish Rating Details

Customer service

3.1 (2446 reviews)

1.5 (3824 reviews)

Reviewer's quote

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S

Receaved 1 out of 6 orders all placed at same time can not get a response from customer service and no telephone number to talk to a human being to resolve this they just took my money and run..

Blaze

Website

3.6 (2313 reviews)

2.4 (3490 reviews)

Reviewer's quote

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel

...This company has NO CUSTOMER SERVICE!!! I have given everything 1 star below except for the website because until I receive what I have paid for I am unable to rate this company..

Ovie

Exchange, Refund and Cancellation Policy

3.2 (2292 reviews)

1.8 (3364 reviews)

Reviewer's quote

...So i went to them and they were able to send me the refund right away. Gearbest was too incompetent to help me at all..

PissedConsumer1652810

I had ordered wrong item by mistake then I cancelled that item but I didnt receive my refund yet ..

Halimah

Gearbest and Wish Pros and Cons

Pros

Prices
Price
Customer service

Cheap
Good prices
Cheap stuff

Cons

Horrible customer service
Customer service
Slow shipping

Poor customer service
Customer service
How i tried contacting them and no response

Gearbest and Wish Most Positive Reviews

Top rated reviews

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Gearbest and Wish Most Critical Reviews

Lowest rated reviews

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Gearbest and Wish Latest Reviews

Recent published reviews

ordered from them and they provided fake tracking number. After many calls and email they finally provided the correct...

Read all 3479 reviews

You don't give good customer service

Read all 10816 reviews

Gearbest and Wish Products and Services

Most reviewed product and services

Gearbest Shipping Service (792 reviews)
Gearbest Customer Care (479 reviews)
Gearbest Website (157 reviews)

Wish Shipping Service (3827 reviews)
Wish Customer Care (1444 reviews)
Wish Account (535 reviews)

How would you compare Gearbest vs Wish?

Customer service

Product or Service Quality

I have something else to compare

I have read and agree to the Pissed Consumer Terms of Service

Share your opinion

Anonymous Van666 Dec 21, 2018 #1617207

Bueno yo estuve primero con wish y nunca me llegó lo que compraba luego encontré a gearbest y que buena diferencia todo lo que compro me llega y recibo un buen trato yo me quedo con gearbest al 100% , aparte wish ya puso una política mas que la verdad apestan mucho más no te devuelven tu dinero por que ya tuviste muchos reembolsos, si yo pido mis reembolsos es por que no me llega lo que compré no sean ***

0 0

Janelys Janelys Dec 21, 2018 #1617043

Hii

0 0

Gale Gale Apr 11, 2018 #1461312

La verdad wish me dejó un sabor amargo compré 6 cosas y ninguna me llegó, si me dieron el reembolso pero yo prefiero lo que compré por que para eso compras por que quieres tenerlo, también te dicen que aparte del reembolso te puedes quedar con el producto si es que te llega

0 0