PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Winnergear and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Winnergear
Gearbest

Winnergear and Gearbest Overview

Total reviews 62 3585
Company responses 0 0
Issues resolved 2 59

Winnergear and Gearbest Consumer Ratings

Rank
208 out of 820 in Gadgets and Accessories category
39 out of 820 in Gadgets and Accessories category
Customer service
No votes
27 in category
Exchange, Refund and Cancellation Policy
No votes
23 in category
Product or Service Quality
No votes
28 in category
Discounts and Special Offers
No votes
28 in category

Winnergear and Gearbest Rating Details

Customer service
No votes
3.1 (2484 reviews)
Reviewer's quote

...I tried reaching out to customer service through the order confirmation email, and no one has replied. This also has been over two weeks. DO NOT ORDER FROM THIS COMPANY!!..

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...Here it is now going into June I can't get a hold of anybody customer service, no one's answering my emails, and when I try to put a ticket in on the website it doesn't work. The chat feature just tells me to track it..

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Exchange, Refund and Cancellation Policy
No votes
3.2 (2326 reviews)
Reviewer's quote

...Based upon what everyone else has said, I was expecting to be attempting to get a refund about now. However, last week, I received a shipment notice and actually received the headphones today. They work exactly as advertised and other than the long wait, I am pleased with the purchase...

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...They are selling goods with no stock, the never give a money refund (only into store walllet) have slow shipping SCAMMERS NEVER BUY THERE IF YOU SMART..

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Product or Service Quality
No votes
3.4 (2210 reviews)
Reviewer's quote

...The headphone works well but the quality isn't as described on the review website..

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...They are scam haven't received my product or refund..

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Discounts and Special Offers
No votes
3.7 (2231 reviews)
Reviewer's quote

Dont get sucked into their system of add-ons and false discounts, and dont give your card info unless you have decided to purchase! They wont show you a total or give you the option to confirm your purchase. This has to be illegal in some way when it comes to internet regulations and requirements...

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... email you them answers so you have to login always and copy them to this site :D - They close the ticket without any warning, notifications or any acceptable offers or solutions - You won't get your money back, maximum to your Gearbest wallet and always less then that you spent - The warranty is only 3 months and it doesn't matter what the product sayi...

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Winnergear and Gearbest Pros and Cons

Pros
  • Pro con-artist
  • Non
  • Cheaper
  • Prices
  • Price
  • Customer service
Cons
  • Horrible customer service
  • Customer cheated
  • No delivery
  • Horrible customer service
  • Customer care
  • Being cheated

Winnergear and Gearbest Most Positive Reviews

Top rated reviews
4.9

i ordered my item on may 28th but i have not recieved it.
DHL packaging:
9374869903503826734136
Montar - Strongest Smartpho...

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5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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4

I happened to see a top list review for different types of Bone Conducting Headphones and on this review of about 6 or...

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5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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Winnergear and Gearbest Most Critical Reviews

Lowest rated reviews
1

I ordered the reversible cable, it never came, just messages that it shipped, it will arrive in 7-10 days. There is no...

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1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

Date: Sep 23, 2015
Perk: Early Bird - 200 cm
1 Brand New MicFlip Cable ( 200 cm length ) FREE WORLDWIDE SHIPPING Estim...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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Winnergear and Gearbest Latest Reviews

Recent published reviews
No votes

I purchased a pair of P30 Bone Conduction Headphones from you on August 19th and after several usages the headphones...

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1.8

They sell broken products then they are absolutely not interested. I bought a robot cleaner. It was causing problems...

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1.6

Exobone a couple months old, battery started giving out after about an hour. Today felt heat at my temple, took it off,...

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No votes

My watch hasn't came it's been 3 weeks I got it for a gifted for someone I looked like a liar at the party my niece...

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Winnergear and Gearbest Products and Services

Most reviewed product and services
  • Winnergear Customer Care (5 reviews)
  • Winnergear Shipping Service (2 reviews)
  • Winnergear Cell Phone Screen Protector (2 reviews)
  • Gearbest Shipping Service (815 reviews)
  • Gearbest Customer Care (485 reviews)
  • Gearbest Website (157 reviews)