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Gearbest

Gadgets and Accessories
  • 44 ISSUES RESOLVED
  • 1762 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $276 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 50
  • Price 40
  • Customer service 35
  • Quality 19
  • Good quality 19

Customers don't like

  • Horrible customer service19
  • Customer care9
  • Rotten after sales8
  • Given the run-around8
  • Customer support8
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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services

No items

Customers don't like

  • Refurbished replacement1
  • Pretending to be supervisors1
  • Getting a defective phone1
  • Customer service1
  • Being blamed for a bad phone1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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