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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1235 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $282 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 32
  • Price 26
  • Good quality 16
  • Customer service 13
  • Low prices 13

Customers don't like

  • Customer service11
  • Bad9
  • Customer care9
  • Given the run-around8
  • Horrible customer service8
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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services

No items

Customers don't like

  • Being blamed for a bad phone1
  • Customer service1
  • Getting a defective phone1
  • Pretending to be supervisors1
  • Refurbished replacement1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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