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GearBest

Gadgets and Accessories
  • 51 ISSUES RESOLVED
  • 2694 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $266 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 61
  • Price 55
  • Customer service 37
  • Fast shipping 25
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Customer service10
  • Given the run-around9
  • Customer care9
  • Being cheated9
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2323 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Told one thing and going doing another6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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