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Gearbest

Gadgets and Accessories
  • 42 ISSUES RESOLVED
  • 1446 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $276 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service18
  • Customer care9
  • Given the run-around8
  • Customer support8
  • Very worst customer service7
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2228 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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