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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 3
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service13
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Customer service sucks3
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Gearbest

Gadgets and Accessories
  • 51 ISSUES RESOLVED
  • 2125 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $270 AVERAGE LOSS
3.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 60
  • Price 53
  • Customer service 52
  • Quality 24
  • Fast shipping 23

Customers don't like

  • Horrible customer service73
  • Customer care9
  • Being cheated9
  • Shipping8
  • Rotten after sales8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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