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Gearbest

Gadgets and Accessories
  • 41 ISSUES RESOLVED
  • 1357 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $280 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service14
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Would like the product if it worked the way its supposed to 3
  • Initially 2
  • Netflix availability 2
  • Price 2
  • Product when it works 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Connectivity issues3
  • Roku server issues3
  • Lack of tech expertise3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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