Gearbest vs Roku

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Gearbest

Gadgets and Accessories
  • 30 ISSUES RESOLVED
  • 962 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 25
  • Price 21
  • Good quality 13
  • Low prices 12
  • High quality 10

Customers don't like

  • Customer service23
  • Horrible customer service19
  • Manner of business16
  • Customer support14
  • Bad13

Products by Gearbest

No items

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Roku

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service12
  • Connectivity issues5
  • Does not stand behind product5
  • Losing connection all the time4
  • Roku server issues4

Products by Roku

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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