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Gearbest

Gadgets and Accessories
  • 50 ISSUES RESOLVED
  • 2632 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $268 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 61
  • Price 55
  • Customer service 37
  • Fast shipping 25
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Given the run-around9
  • Customer service9
  • Customer care9
  • Being cheated9
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RepairPartsPlus

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $255 CLAIMED LOSSES
  • $43 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website was good 1
  • Quick turnaround 1

Customers don't like

  • Very slow email support response2
  • No item arrived2
  • No direct contact like phone or chat2
  • Warranty and exchange policy1
  • Lack of instructions and tools1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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