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Otterbox
Gearbest

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Otterbox

Otterbox

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 297 TOTAL REVIEWS
Rank
87 out of 1180
in Gadgets and Accessories category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    85
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    16%
Top Products and Services
1.8
44 reviews
1.8
14 reviews
2.5
11 reviews
Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3459 TOTAL REVIEWS
Rank
33 out of 1180
in Gadgets and Accessories category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    3364
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
798 reviews
4
482 reviews
4.6
163 reviews

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