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Gearbest

Gadgets and Accessories
  • 42 ISSUES RESOLVED
  • 1463 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $280 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service18
  • Customer care9
  • Given the run-around8
  • Customer support8
  • Very worst customer service7
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Netgear

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product when it works 2
  • Very un-productive 1
  • Pro 1
  • I liked the product when it worked 1

Customers don't like

  • Tech support5
  • Technical support4
  • Because you refuse to stand behind one of your products4
  • Tries to charge to change settings3
  • Horrid customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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