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Gearbest

Gadgets and Accessories
  • 42 ISSUES RESOLVED
  • 1472 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $280 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 33
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service18
  • Customer care9
  • Rotten after sales8
  • Given the run-around8
  • Customer support8
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Miniinthebox

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $201 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 6
  • Free standard shipping 4
  • Photos of products 2
  • Use of pay pal 1
  • Selection and the prices 1

Customers don't like

  • Customer service5
  • Post purchase aggressive spam4
  • No customer service4
  • Delivery time4
  • Whole experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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