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Gearbest

Gadgets and Accessories
  • 32 ISSUES RESOLVED
  • 1016 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $283 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 25
  • Price 19
  • Good quality 13
  • Low prices 11
  • High quality 9

Customers don't like

  • Customer service21
  • Horrible customer service18
  • Manner of business16
  • Customer support14
  • Refusal of any support12
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $50K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Customer support6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6
  • Tech suport was very bad6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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