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Gearbest

Gadgets and Accessories
  • 49 ISSUES RESOLVED
  • 2589 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $265 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 61
  • Price 54
  • Customer service 37
  • Fast shipping 21
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Given the run-around9
  • Being cheated9
  • Very worst customer service8
  • Rotten after sales8
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Poor service4
  • Microsofts unprofessionalism4
  • Lousy customer service4
  • Lack of understanding4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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