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Gearbest

Gadgets and Accessories
  • 39 ISSUES RESOLVED
  • 1242 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $283 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 32
  • Price 26
  • Good quality 16
  • Customer service 13
  • Low prices 13

Customers don't like

  • Customer service11
  • Bad9
  • Customer care9
  • Given the run-around8
  • Horrible customer service8
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Windows version 7 3
  • Games and online experience 2
  • Used by many people 1
  • Windows up to version 7 1
  • Using word until it became terrible 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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