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Gearbest

Gadgets and Accessories
  • 48 ISSUES RESOLVED
  • 2357 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $269 AVERAGE LOSS
3.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 58
  • Price 48
  • Customer service 35
  • Fast shipping 18
  • Competetive prices 18

Customers don't like

  • Horrible customer service67
  • Being cheated9
  • Rotten after sales8
  • Given the run-around8
  • Customer support8
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 284 TOTAL REVIEWS
  • $53.2K CLAIMED LOSSES
  • $572 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Windows version 7 3
  • Windows up to version 7 1
  • Werst ever 1
  • Used by many people 1
  • That they saved my bacon 1

Customers don't like

  • Series of many service shut outs4
  • Rippoff4
  • Poor service4
  • Lack of understanding4
  • Customer service and the jumping through hoops4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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