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Gearbest

Gadgets and Accessories
  • 41 ISSUES RESOLVED
  • 1352 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $281 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service14
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $52.6K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Windows version 7 3
  • That they saved my bacon 1
  • Used by many people 1
  • Werst ever 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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