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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1302 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $282 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Good quality 16
  • Competetive prices 14
  • Low prices 13

Customers don't like

  • Customer service11
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $14.3K CLAIMED LOSSES
  • $274 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Mike and sunshine in the customer care 2
  • Awesome products 1
  • Gamer mouse 1
  • Product itself 1
  • Trackball m570 1

Customers don't like

  • Lousy after purchase service3
  • Lack of support2
  • Treatment by customer service2
  • Time taking to replace keyboard under warranty1
  • Website customer service - an endless loop of no support1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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