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Gearbest

Gadgets and Accessories
  • 49 ISSUES RESOLVED
  • 2589 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $265 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 61
  • Price 54
  • Customer service 37
  • Fast shipping 21
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Given the run-around9
  • Being cheated9
  • Very worst customer service8
  • Rotten after sales8
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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Mike and sunshine in the customer care 2
  • Trackball m570 1
  • Then hour or so of my life i will never get back again 1
  • Sound quality and slim keyboard 1
  • Professionalism of representatives 1

Customers don't like

  • Lousy after purchase service4
  • Customer service3
  • Treatment by customer service2
  • Time it took to resolve an issue2
  • Ordering process2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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