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Gearbest

Gadgets and Accessories
  • 49 ISSUES RESOLVED
  • 2067 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $270 AVERAGE LOSS
3.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 57
  • Price 53
  • Customer service 49
  • Quality 23
  • Good quality 22

Customers don't like

  • Horrible customer service73
  • Customer care9
  • Being cheated9
  • Shipping8
  • Rotten after sales8
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Light In The Box

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 2032 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human20
  • Poor service15
  • Delivery14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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