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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1162 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $273 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 31
  • Price 25
  • Good quality 16
  • Customer service 13
  • Low prices 12

Customers don't like

  • Customer service26
  • Horrible customer service19
  • Manner of business16
  • Customer support15
  • Bad14
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Lazada Philippines

Auctions and Internet Stores
  • 52 ISSUES RESOLVED
  • 1725 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service90
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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