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Gearbest

Gadgets and Accessories
  • 49 ISSUES RESOLVED
  • 2590 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $265 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 61
  • Price 54
  • Customer service 37
  • Fast shipping 21
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Given the run-around9
  • Being cheated9
  • Very worst customer service8
  • Rotten after sales8
Delete
  • 71 ISSUES RESOLVED
  • 2400 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Fast delivery 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service107
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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