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Gearbest

Gadgets and Accessories
  • 48 ISSUES RESOLVED
  • 2371 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $268 AVERAGE LOSS
3.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 58
  • Price 48
  • Customer service 35
  • Fast shipping 18
  • Competetive prices 18

Customers don't like

  • Horrible customer service67
  • Being cheated9
  • Rotten after sales8
  • Given the run-around8
  • Customer support8
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Lazada Philippines

Auctions and Internet Stores
  • 69 ISSUES RESOLVED
  • 2223 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service106
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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