Gearbest vs Jawbone

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Gearbest

Gadgets and Accessories
  • 30 ISSUES RESOLVED
  • 961 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Prices 25
  • Price 21
  • Good quality 13
  • Low prices 12
  • High quality 10

Customers don't like

  • Customer service23
  • Horrible customer service19
  • Manner of business16
  • Customer support14
  • Bad13

Products by Gearbest

No items

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Jawbone

Sport
  • 1 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $19.9K CLAIMED LOSSES
  • $604 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Way it monitors sleep 3
  • Product concept 2
  • Previous company reputation was great 1
  • Size and form factor 1
  • Product while it worked 1

Customers don't like

  • Warranty8
  • Lack of any customer support7
  • Costumer service6
  • Product reliability5
  • Complete lack of customer support4

Products by Jawbone

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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