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Gearbest

Gadgets and Accessories
  • 50 ISSUES RESOLVED
  • 2667 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $267 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 61
  • Price 53
  • Customer service 37
  • Fast shipping 25
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Given the run-around9
  • Customer service9
  • Customer care9
  • Being cheated9
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Jawbone

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $297 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Way it monitors sleep 7
  • Product while it worked 6
  • Size and form factor 3
  • Product when it worked 3
  • Product concept 3

Customers don't like

  • Customer service9
  • Lack of any customer support6
  • Product reliability4
  • Warranty3
  • Online support yields only a generic reply3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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