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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1235 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $282 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Good quality 16
  • Customer service 13
  • Low prices 13

Customers don't like

  • Customer service11
  • Bad9
  • Customer care9
  • Given the run-around8
  • Horrible customer service8
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Jawbone

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $24.8K CLAIMED LOSSES
  • $322 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Way it monitors sleep 7
  • Product while it worked 6
  • Product concept 3
  • Size and form factor 3
  • Product when it worked 3

Customers don't like

  • Lack of any customer support5
  • Product reliability4
  • Failure to honor the 1 year warranty3
  • Warranty3
  • No replies to email3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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