PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and GetModern as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gearbest
GetModern

Gearbest and GetModern Overview

Total reviews
3479
1
Company responses
0
0
Issues resolved
58
0

Gearbest was first mentioned on PissedConsumer on Mar 4, 2015 and since then this brand received 3479 reviews. It is 3478 reviews more than GetModern received since Jul 31, 2019.

Gearbest and GetModern Consumer Ratings

Rank
33 out of 1198 in Gadgets and Accessories category
1184 out of 1198 in Gadgets and Accessories category
Customer service
26 in category
No votes
Website
35 in category
No votes
Exchange, Refund and Cancellation Policy
21 in category
No votes

According to consumer ratings and reviews, Gearbest ranks 1151 points higher in the Gadgets and Accessories category than GetModern. People gave Gearbest 3.1 stars for Customer service criterion in Gadgets and Accessories category and it is 285 points higher than the worst rated brand in this category. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Gearbest 3.2 stars and it is 93% greater than other in category.

Gearbest and GetModern Rating Details

Customer service
3.1 (2446 reviews)
No votes
Reviewer's quote

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S

No items

Website
3.6 (2313 reviews)
No votes
Reviewer's quote

Place order pay by PayPal Invoice Id: P191012009918003721FWO TRANSACTION ID: 31K59973YE5428110 I haven't recive any shipping information and when I go to your website it shows that I didn't place any orders, I would like to know what happens..

Luisangel

No items

Exchange, Refund and Cancellation Policy
3.2 (2292 reviews)
No votes
Reviewer's quote

...So i went to them and they were able to send me the refund right away. Gearbest was too incompetent to help me at all..

PissedConsumer1652810

No items

Gearbest and GetModern Pros and Cons

Pros
  • Prices
  • Price
  • Customer service
No votes
Cons
  • Horrible customer service
  • Customer service
  • Slow shipping
  • Terrible people

Gearbest and GetModern Most Positive Reviews

Top rated reviews
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

No votes

Gearbest and GetModern Most Critical Reviews

Lowest rated reviews
1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

No votes

Gearbest and GetModern Latest Reviews

Recent published reviews

ordered from them and they provided fake tracking number. After many calls and email they finally provided the correct...

Read all 3479 reviews

Bought hearing assists, advertised buy one get one free. Only received one. Returned within 7 days. Told no refund...

Read all 1 review

Gearbest and GetModern Products and Services

Most reviewed product and services
  • Gearbest Shipping Service (792 reviews)
  • Gearbest Customer Care (479 reviews)
  • Gearbest Website (157 reviews)