PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and GetModern as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gearbest
GetModern

Gearbest and GetModern Overview

Total reviews 3585 1
Company responses 0 0
Issues resolved 59 0

Gearbest and GetModern Consumer Ratings

Rank
40 out of 819 in Gadgets and Accessories category
772 out of 819 in Gadgets and Accessories category
Customer service
27 in category
No votes
Website
39 in category
No votes
Exchange, Refund and Cancellation Policy
24 in category
No votes
Diversity of Products or Services
38 in category
No votes

Gearbest and GetModern Rating Details

Customer service
3.1 (2484 reviews)
No votes
Reviewer's quote

...Here it is now going into June I can't get a hold of anybody customer service, no one's answering my emails, and when I try to put a ticket in on the website it doesn't work. The chat feature just tells me to track it..

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No items

Website
3.6 (2350 reviews)
No votes
Reviewer's quote

GOING TO HAVE 1000"S OF PISSED OFF CUSTOMERS FLOOD YOUR THIEVING WEBSITE - START A CAMPAIGN NOW - SEND MULTIPLE EMAILS AND CRASH THEIR THIEVING SITE!!! Gearbest is a GIANT RIP OFF !!! PLEASE DON'T BUY FROM THIS COMPANY !!! GEARBEST Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds...

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No items

Exchange, Refund and Cancellation Policy
3.2 (2326 reviews)
No votes
Reviewer's quote

...Want to refund and customer service said to wait. I hate them!!!!!..

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No items

Diversity of Products or Services
3.7 (2262 reviews)
No votes
Reviewer's quote

They sell broken products then they are absolutely not interested. I bought a robot cleaner. It was causing problems from the very beginning and eventually it stopped working completely...

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No items

Gearbest and GetModern Pros and Cons

Pros
  • Prices
  • Price
  • Customer service
No votes
Cons
  • Horrible customer service
  • Customer care
  • Being cheated
  • Terrible people

Gearbest and GetModern Most Positive Reviews

Top rated reviews
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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No votes
5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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No votes

Gearbest and GetModern Most Critical Reviews

Lowest rated reviews
1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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No votes
1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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No votes

Gearbest and GetModern Latest Reviews

Recent published reviews
1.8

They sell broken products then they are absolutely not interested. I bought a robot cleaner. It was causing problems...

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No votes
No votes

My watch hasn't came it's been 3 weeks I got it for a gifted for someone I looked like a liar at the party my niece...

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No votes

Gearbest and GetModern Products and Services

Most reviewed product and services
  • Gearbest Shipping Service (815 reviews)
  • Gearbest Customer Care (485 reviews)
  • Gearbest Website (157 reviews)