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GearBest

Gadgets and Accessories
  • 51 ISSUES RESOLVED
  • 2690 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $266 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 61
  • Price 55
  • Customer service 37
  • Fast shipping 25
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Customer service10
  • Given the run-around9
  • Customer care9
  • Being cheated9
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Geekbuying

Telecommunications
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $227 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Competitve pricing 4
  • Free shipping 2

Customers don't like

  • Do not take responsebility5
  • Customer service5
  • Non-existent customer service4
  • Being scammed4
  • Worst customer experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1416292

I bought a maze alpha from geekbuying

The phone arrived with a faulty speaker

And they have no interest in helping me with a repair after numerous attempts to contact them

TERRIBLE Company