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  • 1 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $67.6K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Despicable 1
  • Easy to contact for help 1
  • Interest rate if paid on time 1
  • No interest terms 1
  • Service received through paypal 1

Customers don't like

  • Customer service in india2
  • Deceptive initial billing cycle1
  • Poor record keeping1
  • Short billing cycle1
  • United states customer service1

Products by Ge Capital Retail Bank

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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $8.9M CLAIMED LOSSES
  • $28.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • One person that tried to help me 4
  • Did a great job 2
  • Loan modification staff is competent and fair 2
  • Great on the day to day processes 1
  • Our mortgage 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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