PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Ge Appliances

Whirlpool and Ge Appliances Overview

Total reviews
1396
1328
Company responses
0
0
Issues resolved
13
13

Whirlpool and Ge Appliances Consumer Ratings

Rank
365 out of 1792 in Appliances and Electronics category
374 out of 1792 in Appliances and Electronics category
Product or Service Quality
354 in category
344 in category
Customer service
268 in category
297 in category
Warranty
276 in category
294 in category
Price Affordability
328 in category
336 in category

Whirlpool and Ge Appliances Rating Details

Product or Service Quality
1.2 (388 reviews)
1.3 (333 reviews)
Reviewer's quote

...Every customer service rep told us something different. All of them told us incorrectly, that a new microwave would be coming inside of two weeks. That was two months ago...

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...I have American Home Shield warranty who referred me to GE appliance service repair. Tech came within several days to discover numerous problems that required replacement. GE ordered parts and it took several weeks to arrive at home...

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Customer service
1.3 (361 reviews)
1.3 (346 reviews)
Reviewer's quote

The customer service reps (Supervisors included) did not provide any type of remorse or deals for the trouble when I called. As well, the service call technician said that there is no scheduled date for when he will come back to repair the machines (he will just call me when the parts come). So now...

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...I spoke with the 4th repair customer service person at 4:30. I was told that the part was delayed and that it would be sent to my home and that I would have to reschedule my appointment. Despite the fact that I was told all day long that he was on his way...

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Warranty
1.4 (329 reviews)
1.3 (267 reviews)
Reviewer's quote

Dan Marc, the authorized warranty service center, on two separate occasions, using the trial-and-error method instead of proven diagnostic practices, has swapped out various parts with no success. As the end-of-warranty date approaches, the fridge is still freezing food. When attempting to speak...

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...When calling in for a service request they tell me this isnt covered under a warranty. After 6 calls of just being transferred to one department after another I am writing this review with still no help in this matter..

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Price Affordability
2.2 (303 reviews)
2.1 (271 reviews)
Reviewer's quote

...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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I asked what the price of the part was and I don't recall the price he told me, but it was high enough to give me sticker shock. Since he said I could just drop in the new part when it arrived, I asked for the part number and in that moment I found it for a fraction of the cost and based on this I...

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Whirlpool and Ge Appliances Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Quality look
  • Design
  • Looks nice
  • Appearance
  • Nice design
Cons
  • Unhelpful customer service
  • Customer service
  • Shabby product
  • Customer service
  • Quality of product
  • Entire experience with customer service

Whirlpool and Ge Appliances Most Positive Reviews

Top rated reviews
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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5

Bought this Bloody CHINESE/GE (Support domestic) back in 2006 used it at the spa for 2 years the stored it and gave it...

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Whirlpool and Ge Appliances Most Critical Reviews

Lowest rated reviews
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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1

on 7/2-14 I purchased a new gas dryer, first time I used it wouldn't heat. After checking the gas line I called...

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Whirlpool and Ge Appliances Latest Reviews

Recent published reviews
No votes

My Dishwasher is not working for past one week and raised a service ticket on 24th july 2020 and the technician came on...

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1

My refrigerator freezer wasn't cooling. I have American Home Shield warranty who referred me to GE appliance service...

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5

My fridge is not working properly
Model-WRF993FIFM00
Serial number K62823630
I need someone to contact immediately regardin...

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1

The front door glass to the GW model JBS60DK4WW (purchased in June of 2019) shattered in July of 2020 for no apparent re...

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Whirlpool and Ge Appliances Products and Services

Most reviewed product and services
  • Whirlpool Washing Machine (322 reviews)
  • Whirlpool Refrigerator (290 reviews)
  • Whirlpool Dishwasher (77 reviews)
  • Ge Appliances Refrigerator (206 reviews)
  • Ge Appliances Dishwasher (115 reviews)
  • Ge Appliances Washing Machine (98 reviews)